Senior Manager, Privacy Product

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:PayPal is looking for a Sr. Manager, Privacy to join our newly formed Data & AI Privacy Function, part of PayPal's CTO Org. You will partner with various cross-functional collaborators across PayPal, including Consumer, Merchant, inclusive of Small & medium sized business (SMB) and Large Enterprise (LE), Enterprise services, Data Engineering, Data Architecture, Data Policy, Data Governance, Legal and other domains. You will deliver on the highest-value opportunities to meet the goals of our internal customers, our organizational priorities, and the satisfaction of our growing network of consumers and merchants.

Job Description:

You will partner with various cross-functional collaborators across PayPal, including Consumer, Merchant, inclusive of Small & medium sized business (SMB) and Large Enterprise (LE), Enterprise services, Data Engineering, Data Architecture, Data Policy, Data Governance, Legal and other domains. You will deliver on the highest-value opportunities to meet the goals of our internal customers, our organizational priorities, and the satisfaction of our growing network of consumers and merchants.

The ideal candidate will have strong communication skills, an ability to find solutions amidst ambiguity, a learning mindset, and a natural affinity for business acumen.

Objectives

Privacy Program Deployment (First Line): Support the first line of defense program by working with teams to ensure all privacy practices are implemented in accordance with PayPal’s data protection & privacy policies, procedures & guidelines.

Collaboration: Collaborate closely with business stakeholders to understand their requirements, gather feedback, and integrate privacy practices across all initiatives and products.

Trust & Transparency: Ensure adherence to best practices and standards for the accuracy, reliability, and integrity of personal data used in data products and solutions.

Innovation: Continuously explore and leverage new technologies, tools, and methodologies to advance our data protection practices across the data lifecycle.

Responsibilities

Collaborate with PayPal’s Chief Privacy Officer, Global Privacy Legal and the Global Privacy Office to implement, enhance and integrate the privacy practices within the first line of defence

Support the line of defense privacy program capabilities, measurements, inclusive of program processes in alignment with second line of defense program requirements

Support the implementation of robust personal data classification scheme, controls and overall management, while adhering to clear definitions of PII, NPI, PI, PHI, etc. in accordance with policy set forth by the Second Line of Defense

Support the development of First Line of Defense Privacy Procedures, Education & Training across the enterprise

Support the implementation of privacy controls and ensure integration into the risk management framework

Partner closely with product & engineering teams to conduct the Data & Privacy Impact Assessment (DPIA)

Drive embedding of privacy and legal requirements into our systems and processes for data handling and usage.

Collaborate with SLOD, Global Privacy and Legal Privacy to establish end-to-end execution and traceability for Data Subject Rights requests

Liaison with SLOD and Privacy Legal to ensure timely execution of Privacy Risk Assessments with first line teams

Lead Risk and Controls Identification Process (RCIP) engagement & reviews from a privacy perspective

Define and own Data Use & Ethics Frameworks, supporting first line teams in adhering to the framework

Drive enforcement of Privacy by Design practices across product teams

Leadership Qualities

Strong collaboration skills and ability to influence across all organizations and levels within the company

Ability to communicate clearly and succinctly to all levels within the organization-translating the organizations goals into execution plans & metrics

Possess the ability to connect, engage and lead with empathy

Promote a positive and healthy workplace-where employees are inspired and engaged

Motivate others through a shared vision and confidence that empowers employees to perform at their best

Demonstrate ability to delegate work and manage team members

Operate with transparency and honesty in all interactions

Skills

8-10+ years of Privacy and Data Protection experience-understanding all facets of privacy across the data lifecycle, inclusive of personal and corporate data protection

Familiarity with data privacy laws & regulations

Strong technical acumen, being able to quickly understand technical details associated with privacy solutions

Strong execution skills-ability to deliver results

Strong MS Office skills required

Excellent verbal and written communication and collaboration skills to effectively communicate across diverse groups within PayPal

Comfortable working in a fast-paced, results-oriented environment

Demonstrated willingness to be flexible and adaptable to changing priorities with the ability to motivate in a cross-functional organization

Able to see the “big picture”-the end-to-end connection points across privacy, data and systems

Strong communication, listening, interpersonal, influencing, and negotiation skills; able to convey important messages clearly and compellingly amidst ambiguity.

Ability to influence at all levels of a highly matrixed organization and across multiple domains. Navigate ongoing changes related to evolving business requirements.

Enjoy learning new skills and adapting to changes in your environment, tools, and responsibilities at pace.

Excellent time management skills with the ability to manage a large, diverse set of to-dos – vigorously prioritize, stay on top of multiple work streams, monitor progress, and hold owners accountable.

Self-starter who doesn't hesitate to proactively approach situations to learn fast.

A 'can do' spirit combined with high energy and a positive attitude.

Additional Job Description:

Subsidiary:PayPal

Travel Percent:0

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit

The U.S. national annual pay range for this role is$99300 to $216040

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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