Call Center Representative

Job Description

Description: Now Hiring: Call Center Representatives

Location: Wyoming, MI

Pay: $15/hr base + $5–$35/hr in performance bonuses

Type: In-Person Entry-Level Part-Time & Full-Time Shifts Available

Why You’ll Love Working with Us:

Earn $20–$50/hr with hourly base pay plus uncapped bonuses

Paid training with ongoing coaching and mentorship

Growth opportunities in both the Marketing and Customer Service departments

Fun, supportive team environment focused on collaboration and development

Flexible shifts with evening and weekend options

Kickstart Your Career in Marketing & Customer Service

All-Weather Seal of West Michigan is a trusted leader in home improvement, and we're growing fast! We're looking for energetic, people-oriented individuals to join our Outbound Call Center in Wyoming, MI.

As a Call Center Representative, you’ll connect with homeowners who have expressed interest in our services—no cold calling required—to generate leads and schedule appointments. If you're ready to grow your career in a fast-paced, positive environment, this is the opportunity for you!

What You’ll Do:

Engage with customers to discuss home improvement needs and generate qualified leads

Set appointments for consultations with our team

Answer questions and provide helpful, accurate product information

Log interactions in our CRM system and maintain up-to-date records

Collaborate with your team to refine skills and reach shared goals

What You Bring:

Strong verbal communication and listening skills

A positive, coachable attitude and team-oriented mindset

Customer-first focus and problem-solving ability

Basic computer knowledge (CRM experience is a plus)

Availability for evening or weekend shifts

Part-time