FRONT OFFICE MANAGER for a Private School

Job Description

A successful educational arts institution is seeking FRONT OFFICE MANAGERS for our Miami and locations. Our company currently has two locations (Miami and Doral) and a 3rd location coming soon in Coral Gables (March 2025). We are looking for ambitious, creative, hard-working and friendly persons who want to join a diverse, structured, positive, and goal-oriented team.

This position is NOT a good fit for a college student, as responsibilities are great, and this is a leadership position for those who are seeking career advancement. This is also a salaried position, working mostly 40 hours per week, and sometimes 60 hours per week as per your team's needs.

SCHEDULE:

SUNDAY-THURSDASY, FRIDAY/SATURDAY OFF

FRIDAY/SATURDAY: OFF

SUNDAY: 8:30 AM-5:00 PM

MONDAY-THURSDAY: 12:00 PM-8:00 PM

Company offers schedule flexibility to all team members, and occasional rotation between shifts

On call schedule as necessary

WE ARE FOR YOU IF YOU VALUE THESE CRITICAL COMPETENCIES:

1. Efficiency

2. Honesty/Integrity

3. Organization and planning

4. Following through on commitments

5. Intelligence

6. Attention to detail

7. Persistence

8. Proactivity

9. Calm under pressure

10. Work ethic

11. Openness to constructive feedback and ideas

12. Communication

13. Teamwork

14. Persuasion

15. High standards

16. Enthusiasm

Qualified candidates will be going through multiple-stage interview process. If you love working in a busy, successful and dynamic environment, this is a GREAT OPPORTUNITY for YOU! We are looking for friendly and growth-minded individuals who seek a career, not just a job!

JOB DUTIES:

Selling the school’s offerings to potential students

Registering and onboarding new students

Answering phone calls and interacting with students/parents

Processing paperwork and other administrative tasks

Managing teacher schedules

Preparing retail packages

Training and onboarding new team members

REQUIRED QUALIFICATIONS and SKILLS:

Minimum of 3-5 years of experience in a fast paced environment, such as: Restaurant, fitness, hospitality, retail, medical office, etc. (ideally administrative work)

Experience with phone calls

Minimum of 2 years of customer experience (ideally in sales)

1-2 years of management experience

Experience in solving conflicts and dealing with difficult customers

Excellent customer service and communication skills

Enthusiastic and positive attitude

BENEFITS:

It is a salaried position (goals for rapid advancement are set on weekly and monthly basis).

Bonuses and Profit Shares

PTO (80+ hours)

Paid Holidays: approximately 64 hours yearly (in addition to personal time off)

Room for advancement

Medical Insurance

401K benefits

Full-time