Director of Engineering- ServiceNow

Meytier, the Executive Talent search team at Meytier - a fast-growing job platform and search solution based out of New York. We work with over 50 Fortune 500 organizations, PE / VC firms, services, software, and startup companies to help them find future leaders.

Our client, a Fortune 100 multinational company specializing in payment card services to fill some of their critical leadership positions. As a globally integrated payments company, our client provides customers with access to products, insights, and world-class experiences that enrich lives and build business success.

We are looking for a Director Of Engineering, ServiceNow Integrated Risk Platform. As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. We offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.

We are looking for a dynamic Engineering Director specializing in ServiceNow to join the Global Risk & Compliance Technology (GRCT) organization. The GRCT team crafts, develops, and supports critical components and platforms for new products being launched to support and improve our industry-leading credit and fraud risk practices and deliver on our platform vision. You will own the workload and priority of the Engineering teams as well as relationships with product owners, business teams, and third-party product vendors.

You are an enthusiastic engineering leader with expertise and interest in the ServiceNow Platform.

You can inspire engineering teams to implement a maintainable and efficiently operational Integrated Risk Management platform within the ServiceNow ecosystem and integrate seamlessly with other company's components in the Google Cloud Platform.

Beyond engineering focused talents, you enjoy improving cross team cohesion, federated decision making, and mentoring for precise communication and agreement.

Responsibilities:

Provide hands-on engineering leadership to the team for implementing and operationalizing ServiceNow Integrated Risk Management (IRM) platform.

Define the architecture and infrastructure for ServiceNow platform.

Implement and Integrate the platform with company's internal capabilities.

Coordinate and collaborate with multi-functional teams (authentication, infrastructure, data, etc) for operational aspects of ServiceNow.

Establish upstream and downstream integrations using ServiceNow Integration Hub.

Platform support, maintain observability metrics, resiliency and business continuity.

Data management, storage and data protection.

Define release cycles, CI/CD approach and governance routines for the platform and oversee ongoing continuous deployment.

All stages of the software delivery life cycle for the ServiceNow platform.

Collaborate with business, product, and technology partners to solution complex technology and functional needs of the IRM platform.

Stay ahead of the vendor releases and take the ServiceNow IRM platform through patching and upgrade cycles.

Influence the product roadmap of ServiceNow to enable important platform level features.

Mentor, Coach, and Inspire engineers.

Advocate for ServiceNow standard process to internal partners.

Required:

Bachelor's degree or equivalent experience in computer science, or a related field - advanced degree preferred.

10+ years of technology leadership in a highly regulated environment.

Significant experience of delivery of complicated Governance, Risk and Compliance platforms.

Experience with ServiceNow IRM offerings.

Excellent knowledge of Common Service Data Model (CSDM 4.0) and ServiceNow Configuration Management Database (CMDB) structure.

Beneficial Experience:

Archer.

Google Cloud Platform.

US Regulated Financial Services experience.

Compliance Language

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries

Bonus incentives

6% Company Match on retirement savings plan

Free financial coaching and financial well-being support

Comprehensive medical, dental, vision, life insurance, and disability benefits

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program Career development and training opportunities