Key Account Manager - Americas

Job Description

Description:

Who we are

Oettinger Davidoff Group, with sales of over half a billion Swiss francs and over 4,000 employees around the world, traces its roots back to 1875 and remains family-owned to this day. The company is dedicated to the business of producing, marketing, distributing, and retailing premium-branded cigars, tobacco products and accessories. The premium-branded cigar business includes Davidoff, AVO, Camacho, Cusano, Griffin’s, Private Stock, Zino and Zino Platinum. Oettinger Davidoff Group is also the sole agent of many brands in several countries such as Haribo in Switzerland. Its business is anchored in a strong “crop to shop” philosophy, having pursued vertical integration from the tobacco fields in the Dominican Republic and Honduras to its global network of 65 Davidoff flagship stores/satellites and strong appointed merchants in over 130 countries.

For our group company Davidoff of Geneva USA, Inc. based in Pinellas Park, Florida, USA, we are currently looking for a

Key Account Manager - Americas (m/f/x)

Summary

The “Key Account Manager – Americas” position will play a critical role in driving the growth and success of our client business. The position is responsible for developing key business relationships with domestic and global travel retail customers. The ideal candidate will leverage their industry experience to open new accounts, expand market presence, achieve sales targets and ensure implementation of consumer & trade marketing programs and monitor competitive activity. To further solidify our market presence, we aim to strategically expand our partnerships, establishing ourselves as the preferred and indispensable business partner in the premium cigar, cigarillo, and accessory industry.

This key role, based in Florida, USA, requires extensive travel (>40%) to foster relationships and explore opportunities at various airports, border crossings, and ports within the designated area of responsibility.

Responsibilities

Client Relationship Management: Identify, cultivate, and maintain strong direct client relationships, ensuring exceptional customer satisfaction and loyalty

Sales Excellence: Conduct regular sales calls to drive effective sell-in and sell-out, execute visual merchandising standards, and promote the client's portfolio

Brand Education and Training: Serve as a brand authority, leveraging the Davidoff Academy and delivering in-person training to enhance product knowledge and sales performance

Marketing Alignment: Collaborate with the Marketing Activation Manager to synchronize sales efforts with promotional activities, product launches, and marketing initiatives

Sales Analytics and Reporting: Prepare and present sales reports, forecasts, and performance analyses to inform business decisions and drive growth

Trade Shows and Events: Participate in trade shows, industry events, and networking activities to elevate the company's visibility, foster relationships, and uncover new business opportunities

Sales Planning and Insights: Support the senior manager in market-level sales planning, providing actionable insights on distribution, market trends, competitive landscape, and regulatory environment

Market Intelligence and Data Analysis: Gather field intelligence and data through market visits, retail audits, and customer sales data analysis to inform business planning and drive strategic decision-making

Participate actively into the forecasting process (DFC) related to area of responsibilityRequirements:

Qualifications and Experience

3+ years of sales experience in sales and distributor markets

Strong negotiation and relationship-building skills

Deep understanding of the Americas region landscape

Experience in Duty Free environment is an asset

Strong communication and presentation skills

Results driven, analytical and entrepreneurial / self-guided

Intellectually curious, execution-driven with a passion for winning

Fluency in English; Spanish a plus

Good knowledge of Microsoft package and IT / CRM / SAP / Business Warehouse

Personal Characteristics

Entrepreneurial spirit with corporate savvy: A unique blend of entrepreneurial drive and understanding of the corporate world, particularly in a family-owned business setting

Positive and proactive mindset: A self-starter with a can-do attitude, who proactively addresses challenges and opportunities

Results-driven and customer-focused: A strong emphasis on delivering results and prioritizing customer needs

Emotional intelligence and empathy: The ability to connect with others on an emotional level, fostering strong relationships and collaboration

Collaborative and adaptable team player: Adept at working within a matrixed organizational structure, with a flexible and adaptable approach to changing circumstances

Self-motivated and resilient: Able to thrive in unstructured environments, achieving high impact with minimal guidance

Agile and responsive to change: Flexible and able to adapt quickly to changing priorities and circumstances with minimal notice

Next steps

Did we inspire you to join our team? If this position matches your profile and career goals, we would love to get to know you!

We look forward to receiving your full application in English (motivational letter, CV, references) through the Apply button.

Full-time