Calibration System Support Technician

Job Description

Responsibilities:

Ensure the high uptime of calibration controllers and the SW running on them for the service delivery teams.

Manage the computer refresh program of the Americas region consisting of installation and configuration of a wide variety of proprietary software, collaboration with end users in various locations for confirmation of requirements, file transfers and deployment.

Continuously work on process and tool improvement.

Work with calibration SW developers and IT teams to,

isolate, troubleshoot, and resolve calibration system problems reported by the service centers or service teams operating on customer sites.

validate updates and enhancements to calibration platforms, infrastructure, and IT policies and security patches prior to implementation.

Requirements:

Qualifications:

Combination of education and/or applicable work experience of 4+ years in related tasks, such as calibration using automated tools, troubleshooting systems, SW support or development.

Must-Have Skills

Ability to troubleshoot systems consisting of electronic equipment, printers, computers, and software that control these systems.

Attention to detail, ability to extract relevant technical info from manuals.

Self-starter, manage workload and tickets independently.

Applicants might be asked to complete relevant work samples as part of the selection process.

Desired Skills

Working knowledge of electronics measurement equipment.

Familiarity w. Keysight’s calibration platforms.

Ability to read and understand low level and/or scripting programming such as C, BASIC, Perl, Python.

Some knowledge of Unix OS such as using shell/command prompt to navigate directories/folders and executing some commands.

Shift time: first shift- Start and end time can be between ~6-8:30 AM to ~2:30-5:00 PM.