IT Administrator

Full-Time In-Office IT Administrator â Local Houston Company

A reputable, Houston-based company is seeking a full-time, in-office IT Administrator to manage and support its technology infrastructure. This hands-on role is ideal for a well-rounded IT professional with experience in systems administration, cybersecurity, user support, and cloud services. Candidates should have a strong technical background, excellent communication skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities:

Systems Administration & Maintenance: Oversee and maintain network infrastructure, physical/virtual servers, workstations, printers, and other IT assets to ensure peak performance and security.

Cybersecurity Monitoring & Implementation: Protect the firmâ s systems through firewalls, antivirus, intrusion detection/prevention, and data loss prevention tools. Monitor for threats and respond to security incidents.

Data Backup & Recovery: Design and test backup and disaster recovery strategies to support business continuity.

User Support & Training: Provide prompt technical support and training to staff for hardware, software, and network issues.

Salesforce Support: Apply prior Salesforce administrator experience to assist with user management, basic configurations, reports, and troubleshooting (if applicable).

Cloud Services Management: Maintain secure and cost-effective cloud services (e.g., Microsoft Azure, AWS).

Vendor Coordination: Work with third-party vendors for IT products and services, ensuring performance and service-level expectations are met.

Documentation: Create and update detailed documentation for systems, configurations, procedures, and policies.

Tech Evaluation & Implementation: Identify and implement technology solutions that enhance operations, efficiency, and security.

Compliance & Security Audits: Assist in meeting compliance requirements and preparing for audits.

Qualifications:

Bachelor's degree in Computer Science, IT, or related field (certifications such as CompTIA Security+, Network+, Microsoft Certified Professional are a plus) or equivalent work experience.

3â 5 years of IT support and systems administration experience; law firm or professional services experience is a plus.

Working knowledge of the Salesforce platform, including user support and administration.

Strong networking knowledge (TCP/IP, DNS, DHCP, VPN).

Proficiency in Windows Server and desktop environments.

Solid understanding of cybersecurity practices and tools.

Experience with cloud platforms such as Azure or AWS.

Strong analytical and problem-solving skills.

Excellent communication and customer service abilities.

Self-starter with the ability to multitask and prioritize in a dynamic environment.

Commitment to data security and confidentiality.