Position Purpose:
Assist management in achieving the stated branch goals in line with the company policy and established procedures. Co-ordinate the activities and ensure expeditious delivery of Import Ocean and Air consignments in a timely manner to customers, as per customer orders and prescribed quality standards.
Coordinating Operations with Air & Sea freight Imports
Timely processing of import air and sea documents including registration of shipments.
Communicates automation details to subcontractors for reporting to customs.
Monitors clearance and delivery of cargo within free storage/holding times.
Checks for special instructions on documents.
Invoice and collection of correct charges.
Authorizing delivery of air and sea freight.
Monitors availability, and in conjunction with subcontractors, ensures timely collection of cargo, check in to warehouse and reporting to customs.
Follow up on delivery with truckers
Financial and Accounting Responsibilities
Approve freight invoices, credit notes and monitor transport waiting time costs.
Pay carrier local charges, and any other related costs upon arrival, to ensure storage is avoided and no added costs are incurred.
Prepare payment vouchers and write checks for authorization, and presentation.
Processes air and sea freight debtors & creditors in an expeditious manner by verification prior to handing over to accounts for payment.
Ensures the department (cost center) achieves its financial and quality objectives.
Client and Supplier Management
Keeps record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
Required skills and qualification/ education/ studies:
High school graduate and qualification preferred
Has knowledge of related computer applications
Familiarity with freight forwarding procedures
Globally aware of countries and where they are located
Up to two years of previous related experience required
Excellent customer services & communication skills
Above average administration skills
Attention to detail
Excellent time management
Able to work under pressure and meet deadlines
Resilient
Customer focused
Shows initiative and drive