Revenue Cycle Management - Sr Consultant - FTE

At Synergetics, we know what it takes to be successful in our line of work – our people! Our foundation as an implementation consulting firm is built upon a core set of values and business ethics – teamwork, communication, commitment, integrity, professionalism, and common sense. We embody them in everything we do. We are growing and searching for an individual with deep experience in Revenue Cycle Management and the healthcare environment. This person exudes a client first attitude with the ability to influence stakeholders with data. Synergetics is looking for an experienced consultant who have worked with physicians' practices/networks.

Who We Are?

Synergetics Installations Worldwide is owner-led and is one of the most respected firms in the management consulting industry. For nearly five decades, we have partnered with small- and mid-sized businesses to some of the world’s largest and most respected Fortune 500 enterprises. You may not have heard our name, but you would recognize the names of the companies we have helped transform.

Job Summary

As revenue cycle management/healthcare consultant, you will help develop and deliver a customized approach to meet our client’s specific needs including processing mapping, change management, standardization of distributed process, quality improvements, cost savings, and revenue enhancement. We are “hands-on” and utilize focused skills across the value stream, operations, to organizational strategy to customer engagement. We implement practical solutions to help the client to do more with what they have and innovative solutions to take advantage of techniques they have not tried.

As Part of our Team, You Will:

Engage with clients to understand the current state of their business/revenue cycle and establish positive relationships that build credibility

Gather and analyze relevant data, conduct client interviews, and visit offices to observe systems, processes, and policies first-hand

Identify and catalog problems, challenges, risks, and opportunities; create reports and presentations for use in communicating findings

Work with clients to define future state requirements for tools, systems, and processes; recommend design improvements or champion selection of alternative systems; then, provide implementation roadmap/oversight including design, creating documentation, delivering training, and coaching

Develop performance metrics and construct reports that effectively represent current state, and as a foundation to develop desired future state

Develop and evaluate alternative strategies to achieve specific savings objectives

Create and utilize workplans to effectively prioritize and manage multiple concurrent tasks with a high sense of urgency across one or more workstreams

Work in a hands-on mode until potential alternatives are exhausted and future state procedural workstreams are in place, tested, and fully functioning

Manage project resources in a team environment as needed

Required Experience and Skills

Background in healthcare and expertise in healthcare operations including revenue cycle management with ability to lead a team who can optimize the RCM process across facilities. RCM expertise in the following: Claims Management, Denial Management, Payment Posting, Compliance, Reporting and Analytics, Patient Communication, Process improvement, and collaboration,

Proven success in optimizing a facility’s ability to deliver high-quality care to their patients efficiently and cost-effectively, and improve patient outcomes

3+ years of management consulting, advisory, professional services, industry, and/or hands on supervisory experience including coaching, mentorship, and performance management

Proven critical thinking skills in both data collection and complex analysis; ability to identify data gaps and risks, develop sound conclusions, and create implementable and sustainable recommendations for improvement

An entrepreneurial mindset to collaborate with project team members / clients to design and implement effective solutions to complex business problems; continuously evaluate to uncover new opportunities

Excellent verbal and written communication skills with ability to create communications that “tell the story”; effectively deliver presentations of content in a customer-facing forum

Business process mapping to document current and potential future state and use of a mapping software such as MS Visio, etc.

Exemplary skills across the entire Microsoft Office Suite, perform analysis, create pivot tables

Demonstrated ability to apply statistical analysis tools to drive objective decisions and outcomes for a client

Education and Certifications

Bachelor’s degree required

Project Management (PMP, CAPM, Scrum, Agile) or Lean certification preferredSynergetics employees may reside in any city, however, proximity within one hour of an international-class airport is required. This position will be 50% remote and 50% travel to the New Jersey/New York City area.

Synergetics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or gender identity. Synergetics participates in the E-Verify program after acceptance of offer.