Apartment Leasing Agent

Job Description

SUMMARY OF RESPONSIBILITIES:

This position is responsible for showing and leasing apartments to prospective tenants and assisting with advertising and general administration of the leasing office.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Responds to resident concerns, complaints and inquiries.

Completes work order request forms and refers to leasing manager or manager as needed.

Interviews prospective tenants and records information to ascertain needs and qualifications.

Accompanies prospects to apartments and discusses size and layout of rooms, on-site facilities, services available, and terms of lease.

Assists with the collection of monthly rents by the 5th of each month and executes 30-day notices to pay or vacate and 30-day notices to comply or vacate.

Inspects market ready and move-in condition of apartments; notifies Manager if further work is needed.

Completes lease form or agreement and collects rental deposit.

Assists in compilation of online listings of available rental property.

Networks with other properties.

Performs administrative duties which involves operating office equipment, composing letters, posting rents, communicating on the phone, and delivers oral and written messages.

Writes and sends thank you notes.

Develops basic understanding of competing properties and rates.

Prepares property reports as necessary.

Attends all required internal and external training sessions.

Performs duties assigned by the Site Manager.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION, EXPERIENCE, TRAINING OR SKILLS:

High school diploma or equivalent is required. Minimum 1 year of general office, sales, or related leasing experience desired. Knowledge of Fair Housing, ADA, and Landlord Tenant Act is desired. Must also have:

Working knowledge of Microsoft Office products.

Knowledge of Fair Housing, ADA, and Landlord Tenant Act, preferred.

Excellent listening skills, verbal and written communication skills and basic math skills.

Ability to communicate with clients and maintain good relationships.

Good skills in regard to customer service, closing and organization.

Ability to work with deadlines on multiple projects.

Ability to interact with co-workers and all levels of management.

Ability to utilize and learn property management software such as AMSI and Entrata.

LICENSE OR CERTIFICATE:

Valid state driver’s license

Valid auto insurance is required

Reliable transportation required for travel to MDC main office, banking etc.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is frequently required to: sit, walk and stand; grasp 5 lb. objects; lift and carry books/files up to 10 lbs.; push and pull 15 lb. chairs; reach shelves 5 feet high for office supplies. This position is occasionally required to: drive, kneel, squat, bend and twist.

Employee must have reliable transportation to MDC sites to perform their assigned duties.

MENTAL & SENSORY REQUIREMENTS:

Speak clearly, read, write English, mathematical skills (debits/credits), think logically, question, analyze, remember, understand, concentrate, reason, negotiate, make judgments, ability to deal with deadlines and multiple projects at one time, see, hear, touch and smell.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

During a typical shift, time spent inside generally equals 7 hours; time spent outside generally equals 1 hour. Temperature and humidity are at a normal range while inside and are dependent on external weather conditions when outside. Special hazards may include paint fumes, cleaning agents, pest control chemicals, smoke and dust.Company Description

MDC is dedicated to providing the best in management and customer relations. Our success comes from taking care of our properties, customers and our employees.

Full-time