Client Engagement Manager

HAYS VALUES

BUILD PARTNERSHIPS - THINK BEYOND - DO THE RIGHT THING

Your new team

Join our high-performing IT Account Management team comprised of professionals from diverse cultures and backgrounds, including top-producing Hays Recruitment professionals with experience from our global businesses.

The team consists of industry experts with over 12 years of staffing expertise, consultants with 2-3 years of high-level success as well as associates who have recently started their Hays journey. Our leadership team fosters an environment of hands-on support, team collaboration, and inclusive competition to challenge one another to be their best.

We enjoy working together in a high-pace, relentless, sales driven environment while also taking part in various social events like team lunches, team bonding activities, and happy-hours to celebrate team and individual success.

Your new role:

Responsibilities:

Drive Net fee growth through new logo acquisition within a specific target list within a prescribed market

Leverage account scorecard to minimize wasteful, not productive prospect pursuits

Add meaningful targets to the pipeline (following a very specific profile)

Proactive pursuit of learning the Hays story and breathing the Hays' story to life in customized way to each prospect environment

Strong executive presence and presentation skills

Ability to sell at the Director, procurement, VP, SVP and "C Suite" levels

Leverage technology and strategic account planning

Attend and actively participate in regularly set pipeline and delivery calls

Accountable to meeting activity, pipeline management, net fee quota and strategic account mapping protocols

Ability to forecast accurately

Consistent collaborator, ability to conduct the sales pursuit process while bringing SME's, delivery partners and other key stakeholders to the table

Brings challenges and obstacles forward quickly with an open mind and collaborative spirit toward resolution

Leverages data and facts internally to solicit investments in delivery, obstacle removal and resources

Maintain awareness of market trends, competitive landscape and industry changes.

Attend conferences and events for business development and industry knowledge purposes

Maintain relationships with target company executives

Drive "service delivery" mentality through Managers and teams to ensure key activity standards are in place

Support and comply with company policy

Keen ability to identify customer needs and drive a relentless pursuit of solving those challenges with the right solution at the right time

Stays current on industry information and best practices. Share knowledge and information appropriately.

Effectively downstream key messaging and strategic responsibilities /activities

Foster "One Hays" to re-enforce brand internally and externally

Networking internally and externally. Participate in professional associations where relevant.

Qualifications:

Min. 5 years in strategic selling; staffing experience recommended

Self-aware

Strong Presentation skills; Strong interpersonal and communication skills

Resilience & Results driven

Process and technology rigor

Financial acumen; Business plan and report writing skills

Rapport and relationship building skills both internally and externally

Flexibility to work in an evolving and growing organization

Strong ability to advocate for the customer, process and front-line heroes

Ability to communicate, present and negotiate at all levels

Innovation and creativity

Ability to work autonomously

Problem solving, organizational and planning skills

What we Offer:

We offer base compensation starting at $90k-100K base plus quarterly Bonuses Hybrid/flexible schedule.

PTO starting at 22 days, 2 floating holidays and 2 volunteer days. Our top producers have the opportunity to earn UNLIMITED PTO.

Competitively priced medical, vision and dental plans to choose what works best for you.

401K with guaranteed match and fast-paced vesting schedule.

Initial and continuous training & support from Learning & Development for your professional growth.