Library Assistant II

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Job Description

Are you looking for a rewarding position where you can grow your skills, serve your community, and be part of an incredible team? With the opportunity for learning and growth, you'll develop a broad range of skills while contributing to a welcoming and dynamic library environment. We offer amazing benefits, a supportive team, and a workplace where you’ll have the chance to develop your career in library services. While some evening and weekend work is required, along with occasional travel to different branches, you’ll be part of a community-focused team that values your contributions.

Ready to start your journey with us? Apply today and help make a difference!Performs skilled administrative support work at the circulation desk, preparing materials for circulation, providing assistance to library patrons, and performing related work as apparent or assigned. Work is performed under the moderate supervision of the Library Assistant III or the Library Branch Manager. Some evening and weekend work is required. Some travel to different branches may be required.

Essential Functions

Processes and labels new library materials;

Maintains the operation of the library circulation desk, checks materials in and out utilizing an automated system, and shelves and ensures materials are in order, empties outdoor book drop as needed;

Answers telephone, directs callers to the appropriate staff, renews materials, places requested materials on hold, and contacts patrons;

Registers new library patrons, updates and corrects patron registration information, and issues new and replacement library cards;

Provides assistance to library patrons relating to library computers and materials; reserves computers for patrons;

Assists with and devises and implements library programming;

Performs reader's advisory and reference services; assists patrons with locating materials; receives and forwards interlibrary loan requests;

Receives money for copies, overdue materials, lost or damaged books, and replacement of cards; operates cash register with accuracy;

Reconciles cash register and prepares and makes bank deposits;

Reports maintenance issues, retrieves copier paper and supplies as needed, and sends items for repair;

Implements and reviews circulation policies and procedures and performs opening and closing procedures;

Performs other duties as assigned.

Minimum Qualifications

Associate’s Degree or higher and moderate experience in library, computer, clerical or other public service work, or an equivalent combination of education and experience.

Knowledge, Skills, and Abilities

General knowledge of basic library procedures, methods, and techniques;

General knowledge of the library circulation functions;

General knowledge of office procedures and records maintenance techniques;

Skill in the use of library equipment, materials, and resources;

Ability to exercise initiative and independent judgment;

Ability to plan and supervise the work of subordinate personnel;

Ability to operate standard office and computer equipment and perform basic word processing and data entry;

Ability to deal tactfully and courteously with the public;

Ability to establish and maintain effective working relationships with library patrons and associates.

Physical Requirements

This work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 25 pounds of force; work regularly requires speaking, hearing, handling, feeling, reaching with hands and arms and repetitive motions and occasionally requires standing, walking, sitting, stooping, kneeling, crouching, crawling, pushing, pulling and lifting; work has standard vision requirements; work requires vocal communication to express or exchange ideas orally; work requires hearing to perceive information at normal spoken levels; work requires preparing and analyzing written or computer data, operating machines and observing general surroundings and activities; work involves possible exposure to dust; work is generally in a quiet location (e.g. library, private offices).

Chatham County is fully committed to equal employment opportunity (EEO) principles and issues this anti-discrimination/EEO compliance clause to support and maintain employee’s rights and responsibilities relating to equal employment. The core of equal employment opportunity is the right to work and advance on the basis of merit, ability, and potential, free from prejudice or discrimination. In accordance with the applicable anti-discrimination statutes, executive orders, and other authorities, Chatham County protects employees against discrimination, to the fullest extent of law, on the basis of race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, age, disability, genetic information, marital status, political affiliation, whistleblower activity, parental status, and military service (past, present, or future), and against retaliation for participation in EEO activity or opposition to discrimination.