Management Analyst II (Vacancy)

Definition

The City of Columbus Department of Public Utilities is seeking a qualified and experienced individual to lead and oversee revenue reception operations and financial transactions within the Permits Office and Public Payment Office. This position is responsible for supervising staff, ensuring compliance with city financial procedures, maintaining accurate transaction records, and driving efficient, customer-focused service delivery in a high-volume environment. They will serve as the lead SME (Subject Matter Expert) on projects affecting financial transactions in revenue reception and permits. This role will collaborate with leadership to ensure effective alignment with organizational goals, engaging with stakeholders to gather insight and feedback, and facilitating open communication channels.

Applicants may inspect and acquire a copy of the City of Columbus, Department of Public Utilities EEO Plan by visiting the DPU website at

Under direction, is responsible for performing research, analysis, recommendation, and consultation to management on diverse or complex issues and matters having a fiscal or operational impact; performs related duties as required.

Examples of Work

(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)

Leads or conducts operational or administrative reviews, program evaluations, and special studies pertaining to various fiscal, operational, and managerial issues;

Researches and analyzes major operational or administrative issues and makes recommendations for resolutions or improvements;

Analyzes and proposes ways to improve an organization’s productivity, efficiency, or budget;

Informs management of any situation current or anticipated that may impact budget, operations, or service deliveries;

Develops and recommends strategies for the implementation of new programs, projects, or policies pertinent to the mission of the department or division; participates in the implementation and/or training processes relating to these programs, projects, or policies;

Leads major policy and management projects, productivity studies, and operational and legislative reviews;

Serves as a resource or specialist on fiscal, operational, or other managerial issues affecting the department or division;

Writes, reviews, and analyzes fiscal or operational policies and procedures to ensure optimal effectiveness and efficiency;

Prepares financial impact statements; prepares reports of projected revenues and expenditures; identifies problems and recommends corrective actions;

Conducts financial studies to determine the availability of resources for funding current or new programs, projects, or services;

Researches, analyzes, and recommends various rate/fee structures and other options to enhance the viability of specific services, programs, or operations;

Prepares and monitors operating and capital improvement budgets and provides expenditure analyses;

Researches grant and revenue enhancement opportunities;

Evaluates grant programs for effectiveness and regulatory compliance;

Prepares comprehensive financial, statistical, technical, and narrative reports;

May supervise employees engaged in fiscal or operational activities.

Minimum Qualifications

Possession of a bachelor's degree and four (4) years of professional experience researching, analyzing, and making recommendations, OR providing consultation to management on fiscal or operational matters, or matters pertaining to public or business administration. Substitution(s): A master's degree may be substituted for one (1) year of the required experience.

Test/Job Contact Information

Recruitment #: 25-0780-V14

Employment Type: Full-Time (Regular)

Should you have questions regarding this vacancy, please contact:

Alisha Ardolino

Department of Public Utilities

Division of Water

910 Dublin Rd.

Columbus, Ohio 43215

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The City of Columbus is an Equal Opportunity Employer