Residential Advisor

Full-time

Description

Job Title: Residential Advisor

Department: Child Welfare Department/Life Set ILO/TLP Program

Reports to: Program Coordinator

Job Type: Full Time, Hourly, Non-Exempt

Job Location: Chicago, IL, TLP Location

Salary Range: $19.00-$21.00

Rincon - Building Spaces, Restoring Communities- Who we are:

What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families.

Position Description – What the Role Entails:

The Residential Advisor (RA) will provide direct service to At-Risk Youth with the goal of successful transition into the community. The position requires general supervision of residents, teaching appropriate daily living and social skills, implementation of the daily schedule, behavior management, crisis intervention, group work, implementation of recreational activities, report writing and records management, and overseeing all other aspects of daily living for the residents. The RA is expected to conduct themselves in a professional and ethical manner at all times with Participants family members, co-workers, and individuals from outside Rincon Family Service.

Company Culture - Do Our Values Speak to You?

At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value:

Dedication- Embodying effective and transparent leadership and quality client care.

Education – Preventative programming and clinical services based on industry standards, competence and outreach.

Accountability – Consistent service delivery, measurable success, and sensible financial management.

Advocacy – Empowerment, reduction of treatment stigma, and relationship building with partners.

Compassion – Embracing culturally diverse communities and equality through sensitivity to individual needs.

With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members.

Areas of Accountability - What you will be doing:

Supervises and monitors the whereabouts and activities of all assigned residents during the scheduled shift of a 24-hour day.

Maintains a current knowledge through participation in mandatory training.

Understands the goals of the program and the RA role in the Transitional Living Program.

Follows all Rincon’s policies and procedures in the performances of duties

Utilizes available program resources and materials to meet the needs of the Participants

Understands and appropriately utilizes the established Rincon’s Transitional Living Program Standards

Manages the behavior of residents through use of approved behavioral management interventions and works with Participants toward the accomplishments of goals

Fairly and consistently enforces rules and applies appropriate consequences as needed

Implements individual management plans for residents through a teamwork approach and makes suggestions to the team based on observations and interactions with the Participants

Effectively manages the daily routine and follows TLP schedules

Effectively leads Life Skills groups per level responsibilities

Assists Participants in identifying behavioral alternatives and selecting appropriate behaviors

Effectively addresses and resolves conflict between Participants

Demonstrates a positive approach with Participants and reinforces positive behaviors

Manages daily routines and monitors the safety conditions and overall cleanliness of the TLP units

Provides transportation for Participants as needed but within program guidelines

Maintains clean and orderly surroundings to minimize the opportunity for unsafe behaviors

Follows all policies, procedures, protocol, and safety directives in order to create and maintain a consistent, predictable, and safe environment

Maintains alertness to potentially unsafe situations and responds to maintain a safe environment for all

Monitors Participants behavior to ensure that they are not a danger to themselves, other residents, or to staff

Provides a positive, stable role model and authority figure for Participants

Establishes and maintains a caring and positive relationship with Participants

Considers any cultural factors that may be impacting the client or his/her level of participation in services

Participates in team meetings, supervisory sessions and other program meetings, on a regular basis

Establishes positive working relationships with team members, others staff, and outside contracts who are involved with the residents.

Works effectively with all members of the team (RA’s, Therapist, caseworker, etc.) and assists others who request help.

Rincon Rewards & Benefits- How we value you:

Health insurance

Dental & Vision insurance

Life insurance

Short- and Long-Term Disability Insurance

403(b) Retirement Plan

Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable.

Employee Assistance Program

Professional Development Opportunities

Employment may qualify for the Public Service Loan Forgiveness Program (PSLF)

Certain employees may qualify for City of Chicago commuter transit benefits

Rincon’s Work Environment – What to expect:

The job location is an office setting where the workspace includes a well-organized layout with necessary equipment and ergonomic considerations; the physical demands of the job include performing rounds every 45 minutes, which involve climbing two flights of stairs, and driving participants to various destinations, requiring a valid Illinois driver’s license and a reliable automobile.

Schedule:

Shift varies

8:00 AM- 4:00 PM

4:00 PM- 12:00 PM

12:00 PM-8:00 PM

Overtime opportunities may be available.

Language:

Must be able to speak English

Requirements

The Knowledge and Expertise that Matters Most - What you bring to the Role:

Effectively communicate with residents,

Attentively hear and understand the concerns of residents, resolve conflicts

Create a positive environment

Understand the relationship between trauma and behavior

Foster positive relationships between and among residents, creating a sense of community and belonging

Balance multiple responsibilities including addressing residents concerns, organization events and completing administrative task

Make decisions quickly and effectively such as addressing emergencies and resolving conflicts

Assist new RA’s with on-the-job training skills

Display the ability to relate with coworkers regarding various aspects of the job

Present a thorough understanding of the policies and procedures of the facility

Be aware of potential safety hazards and emergency procedures within the facility

Sensitive to cultural difference and create an inclusive environment within the facility

Position Qualifications – What is required to Perform the Role:

Must be at least 21 years of age

Must have high school diploma

All Residential Advisors shall have an initial medical examination that provides evidence that they are free of communicable diseases, including active tuberculosis or physical and mental conditions that affect their ability to perform assigned duties and shall be reexamined every two years

Must have demonstrated ability to work within agency structure and program and to accept agency supervision

Must have demonstrated ability to work constructively with other agencies

and the community

Experience and/or knowledge of the use of computer software for data entry, communication, and writing reports.

Must be open and respectful of cultural and socioeconomic characteristics of clients and is willing and competent to work with a diverse client population

Must be able to work as a team member

Must have a valid Illinois driver’s license and reliable automobile

Driving Participants to various destinations will be required

Must have excellent organizational and communication skills; detail oriented and writing skills a must

Must be able to do rounds every 45 minutes which includes climbing two flights of stairs

Must be able to work assigned shifts and work other shifts as needed

Must be able to speak English

Salary Description

$19.00-$21.00