End User Infrastructure Engineer Senior - Principal

Job Posting End Date05-14-2025

Please note the job posting will close on the day before the posting end date

Job Summary

Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Independently completes infrastructure project assignments. Plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produces technical documentation, support and configuration. Manage, plan, and maintain technical platforms including upgrading systems. Monitor system performance and installs and configures hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices.

Job Description

This role requires frequent onsite visits to our Columbus, OH office, typically at least 2-3 times per week.

Essential Job Functions:

Working independently, responsibilities include the following related to Computer, Network, Storage, Cloud and End-User infrastructure:

Perform onsite duties in Columbus, Ohio, including testing hardware, executing image builds, and providing support to the hardware depot.

Perform infrastructure project assignments. Plan, research, evaluate and design infrastructure solutions.

Provide a high level of technical support and analysis, operation, administration, and troubleshooting activities. Adhere to AEP’s approval processes as part of change management, incident management and trouble response scenarios.

Prepare cost estimates, justifications, application requirements, alternative solutions, and technical recommendations.

Prepare technical documentation including procedures, manuals, and reports.

Review and adhere to budgeting and approval processes while assisting with annual and project planning.

May provide training and mentoring, as well as work direction, to others on the team.

Minimum Requirements:

Infrastructure Engineer Senior (SG7):

Education: Bachelor's degree in computer science, engineering, or related technical field is required.

Experience: 5 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.

Infrastructure Engineer Principal (SG8):

Education: Bachelor's degree in computer science, engineering, or related technical field is required.

Experience: 7 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.

Preferred Qualifications:

2+ years of maintaining computer hardware and creating OS builds

Strong experience working with workstation hardware (e.g., HP, Dell) and image build processes.

A strong understanding of SCCM, Intune, and JAMF technologies is preferred.

Knowledge of PowerShell or other scripting languages.

Ability to create and distribute Microsoft Configuration Manager applications, packages, and task sequences.

Advanced knowledge of current PC hardware and peripherals.

Compensation:

Infrastructure Engineer Senior (SG7): $85,081 - $106,354

Infrastructure Engineer Principal (SG8): $96,110 - $124,941

#LI-REMOTE

Compensation Data

Compensation Grade:

SP20-007

Compensation Range:

$85,081.00-106,352.50 USD

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

R7395