Admissions Assistant

Job Description

We are looking for an organized and detail-oriented Admissions Assistant to join our team on a contract basis in Malden, Massachusetts. In this role, you will provide essential administrative support, ensuring smooth communication and efficient operations within the admissions department. This is a great opportunity to utilize your technical and interpersonal skills in a dynamic and collaborative environment.

Responsibilities:

• Respond to inbound calls and provide accurate information to prospective students and stakeholders.

• Manage email correspondence, ensuring timely and precise communication.

• Perform data entry tasks with precision to maintain accurate and up-to-date records.

• Schedule and coordinate appointments, meetings, and events as needed.

• Deliver excellent customer service by addressing inquiries and resolving issues effectively.

• Conduct both inbound and outbound calls to support admissions processes.

• Create, edit, and format documents using Microsoft Word, Excel, PowerPoint, and Outlook.

• Assist with organizing and maintaining files and records for the department.

• Collaborate with team members to streamline workflows and support departmental goals.• Proven experience in administrative or customer service roles.

• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.

• Strong communication skills, both written and verbal.

• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

• High level of accuracy and attention to detail in data entry and record-keeping.

• Demonstrated ability to handle inbound and outbound calls professionally.

• Exceptional organizational skills with the ability to schedule and coordinate appointments.

• A proactive and team-oriented approach to problem-solving and collaboration.