Network Engineer III- NOC

Job Description

Description

We are now seeking an experienced and qualified individual to join our team as a Network Engineer III in our Lubbock, TX, office. We offer a flexible and vibrant work environment, the opportunity to immediately apply theoretical knowledge to real-world networks, career growth, and advancement opportunities.

Responsibilities & Duties

Troubleshoot network and server problems.

Serve as one of the primary escalation points for complex network issues.

Communicate technical concepts clearly and concisely.

Lead meetings with NOC customers.

Ensure quality standards are maintained on tickets.

Develop and train on NOC processes and procedures.

Mentor less experienced team members.

Develop and implement advanced network solutions and architectures.

Stay up to date with emerging network technologies and trends.

Participate in strategic planning and decision-making for customer network initiatives.

Qualifications

Education:

A bachelor’s degree in computer/management information systems, engineering, computer science, or equivalent is required.

Extensive experience may be considered in lieu of a degree requiring a high school diploma or a GED is required.

Industry-relevant certifications at the advanced level (CCIE, CCNP, JNCIE, etc.)

Experience:

Expert-level knowledge of ethernet switching, IP routing, VoIP, DNS, and other networking principles.

Minimum of 5 years of experience in operating, troubleshooting, or designing Internet Service Provider Networks at an expert level.

Experience with automation, scripting, and/or coding is preferred but not required.

Expert level understanding of multiple ISP broadband access and core technologies (Adtran, Calix, Cambium, Juniper, Cisco, Ciena, Arista, etc).

Skills:

Proven ability to design, implement, and troubleshoot complex network environments.

Strong understanding of network protocols, architectures, and security best practices.

Proven ability to lead meetings and complex projects with customers.

Additional Information

Work Schedule:

Full-time, non-supervisory.

Work flexible shifts and participate in on-call rotation.

Compensation:

JSI offers a rewarding and challenging career at every level of the organization. We are dedicated to supporting our employees with:

A competitive salary and comprehensive benefits package

Health Insurance (Medical, Dental, Vision)

Retirement Plan – 401(k)

Paid Time Off (vacation, sick leave, and holidays)

Life and Disability Insurance

A diverse, dynamic, and engaging work environment

Ongoing training and educational opportunities

Professional growth and development initiatives

At JSI, we are committed to fostering an environment where our employees can thrive both personally and professionally.

Travel:

Occasional.

Full-time

Hybrid remote