Parts Counter Sales

Job Description

This position requires a 7:00 AM start time.

C&C Lift is a growing forklift dealership. We are looking for a Part Counter Salesperson who is ready for a challenging and rewarding opportunity at our company. This individual will be part of the Parts Department team and responsible for handling sales for our customers’ needs. This person will establish business relationships with customers, handle inbound calls, and aid sales representatives with research of products, pricing, and availability. The Parts Counter Salesperson will assist the team in maintaining inventory levels to ensure that the Service Department can complete their work in a timely manner without delay. They will provide excellent response and support to our clients, sales, outside vendors and other operating personnel. In addition, this individual will work to ensure smooth operation in a busy, fast paced environment.

Benefits include:

Eligibility for overtime with management approval

Paid holidays after six months of employment

1 week PTO time after six months of employment

Optional Medical & Dental Benefits

Optional 401(k) plan – quarterly based enrollment

Primary Responsibilities:

Answer inbound phone calls from customers and mechanics to fill parts requests

Research forklift breakdown descriptions and required parts

Place orders and issue corresponding purchase orders to vendors

Order picking and stocking

Follow up with call-in, walk-in, and internal (department) customers

Take quotes and orders over the phone for counter customers as well as C&C road techs

Complete quotes and order via emails (mostly for road techs)

Create, receive, and bill parts on manual PO’s for mechanics at vendors

Stock order review/order in EBS based on usage

Provide daily reports and orders for all EBO purchase orders for Clark, Komatsu, Big Joe, etc.

Stock review and order batteries for I/C machines and smaller electric jacks

Handle UPS shipping and receiving when shipper is out

Provide tire quotes and scheduling for customers with third party vendors

Bill throughout the month as well as EOM

Other duties as periodically assigned

Additional Requirements:

Previous experience in customer support role with strong communication skills

Experience with automotive parts

Experience with forklifts (preferred)

High School Diploma or certified equivalent

Familiarity working with Windows and Microsoft office suite

Strong attention to detail

We are an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Full-time