Online Community Support

Job Description

We are an online marketplace in the food-tech field working with chefs, tour guides, etc.

We are looking for someone to fill the role of Online Community Support (part-time or full-time) with experience in customer support to join our team.

Responsibilities Include:

- Assist our community of chefs with any questions or requests pertaining to our platform, upcoming experiences, tools and communication

- Conduct analysis on an on-going basis for key areas within the chef community and report findings internally

- Contribute to the development of our social and video content programs

- Help with administrative tasks

Requirements Include:

- 2+ years of experience in a customer service role

- Excellent verbal and written communication skills

- Strong data analysis skills

- Ability to be resourceful and responsive

- Possess an interest in food, culinary background preferred

- Working efficiently in a home office environment

- Proficient in Google suite and Excel

Hourly Rate:

$10-12/hr depending on experience

This role is available as part-time or full-time. Must be available during working business hours.

Full-time