CREDIT AND COLLECTION ADVISOR

Job Title

CREDIT AND COLLECTION ADVISOR.

Job Family

Function

CFO

Job Code

30008808

Reports to Job

Business Unit Lead

Job Description Summary

The Credit and Collection Advisor in healthcare is responsible for managing daily patient accounts and overseeing the credit and collections processes to ensure timely receipt of payments. This role involves but not limited to: handling billing inquiries, resolving disputes, managing overdue accounts, and working closely with patients and insurance providers. The advisor plays a key role in maintaining positive patient relationships while optimizing cash flow and adhering to healthcare regulations

Strategic Roles & Responsibilities %

00

Strategic Roles & Responsibilities

Operational Roles & Responsibilities %

100

Operational Roles & Responsibilities

Accurately record and reconcile daily payments addressing discrepancies between payment records and bank statements

Maintain uptodate records of credit and collection activities ensuring compliance with organizational policies and regulations

Adhere to internal policies and regulations following procedures for handling patient accounts and staying informed on relevant regulations

Review and follow up on overdue patient accounts contact patients regarding outstanding balances and resolve any issues

Minimum Education Required

Bachelor’s Degree in Accounting, Finance, and relevant healthcare finance

Professional Certifications Required

None

Years of Experience

Minimum 3 years' experience in credit, collection, or related field (ideally in an insurance or healthcare setting)

Languages

English:Fully Proficient ; Arabic:Basic

Functional Competencies

Due Diligence

Audit Reporting

Data Collection

Core Competencies

Excellence

Integrity

Accountability

Cybersecurity

Person-Centered Care

Acknowledgement

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.