Front Office Scheduler

Job Description

Benefits:

Opportunity for advancement

Location: Springdale/Cincinnati, OH (On-Site)

Organization: Poppy's Therapeutic Corner

Job Type: Full-Time MondayFriday 8:00 AM 5:00 PM

About Us

At Poppy's Therapeutic Corner, we are committed to providing compassionate and accessible mental health services to individuals and families. We believe healing starts from the first point of contact, and our front office team plays a critical role in setting the tone for every clients experience.

Position Summary

Were looking for a detail-oriented, friendly, and organized Front Office Scheduler to join our growing team! Youll be the first smile clients see and the one who helps coordinate their journey toward healing.

Key Responsibilities

Schedule initial assessments and follow-up appointments for clients

Verify insurance benefits and collect necessary documentation

Maintain a clean, welcoming front office and waiting area

Greet clients and visitors with warmth and professionalism

Answer phones, respond to inquiries, and provide accurate information

Collaborate with clinical and admin staff to ensure efficient scheduling

Maintain accurate client records using electronic systems

Support with general administrative tasks as needed

Qualifications

High school diploma or equivalent (Associates degree preferred)

Experience in a healthcare or mental health setting is a plus

Strong interpersonal and customer service skills

Comfortable using Microsoft Office and scheduling systems

Excellent organizational and multitasking abilities

Knowledge of insurance verification is a bonus

Why Join Us?

Supportive and mission-driven team

Opportunities for professional growth

Be a part of meaningful work that impacts lives

Full-time