Client Services Coordinator

Job Description

Are you a dynamic and motivated individual seeking to be part of a vibrant team? Embrace the opportunity to be the primary point of contact for potential clients and customers with a strong sense of responsibility. This role is ideal for those in search of improved work-life harmony, enhanced career prospects, or craving a fresh start.

The right candidate must have a keen eye for detail, a helpful attitude towards others, and be adept at multitasking. From managing appointments to facilitating client intake and overseeing various internal duties, effective and professional communication with clients and colleagues is key.

Join a welcoming law firm centered around client satisfaction, specializing in estate planning and administration. Enjoy perks like social events, health and dental benefits, paid time off, and a Simple IRA retirement savings plan.Compensation:

$20 - $23 per hourResponsibilities:

Coordinate the intake process to understand clients’ needs and wishes for effective planning.

Respond to incoming phone calls and emails.

Arrange appointments for employees and keep the calendar up to date.

Greet clients and visitors when they enter the building and make them feel welcome.

Print packets for initial meetings and workshops.

Ensure attorneys are prepared for their meetings at all times.

Complete other administrative duties as needed, such as scanning, data entry, paperwork, copying, etc.

Assure incoming and outgoing mail is managed appropriately and handle deliveries.

Maintain and order supplies for the office.Qualifications:

Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills.

Ability to multitask.

At least one year of administrative assistant or related experience is required.

Has experience answering telephone calls and troubleshooting stressful situations.

Taking payments for services.

Proficient computer skills and knowledge of Microsoft Office.

Proficient in using and learning technology to enhance efficiency and ensure clear communication across multiple channels.

Associate or Bachelor's degree preferred.About Company

We are a boutique estate planning and elder care law firm. Planning with HighPoint Law Offices gives clients access, control, and confidence about their family’s future well-being. We assist clients in Chalfont, Pennsylvania, and surrounding areas, including Bucks, Montgomery, Philadelphia, Lehigh, Monroe, and Northampton Counties.

Full-time