Retail Associate

Job Description

We invite you to join the high-energy team at Chatham Bars Inn, a Forbes Travel Guide Five Star Hotel on Cape Cod, Massachusetts with 25 oceanfront acres, 217 rooms and suites, five restaurants, boating, a private beach, full-service spa, 8-acre farm and endless recreation activities. Open year round, the Inn is a five-minute stroll from Chatham’s charming Main Street and within a short drive of all Cape Cod has to offer.

Responsible for providing outstanding customer service, generating sales, shop merchandising and orderliness, and safeguarding company assets. This position assists the Retail Supervisor, and includes sales, inventory/stock room tasks, and merchandise data entry for both the Chatham Bars Inn Main Inn Shop (Signature Shop) and the Chatham Bars Inn and Vineyard Vines Beach and Pool Shop.

Primary responsibilities include, but are not limited to, the following:

Greet guests in a friendly and welcoming manner as they enter the store

Maintain a neat and orderly appearance of all racks, shelves, clothes, gift items, etc.

Properly handle all merchandise and keep it well presented

Assist all guests with clothing, jewelry, accessories and gifts

Process sales using computer POS system properly and efficiently, generate end of day sales reports

Stock room and inventory management

Assist Retail Supervisor with additional assigned projects

Perform all job functions with attention to detail, accuracy and efficiency

Requirements:

Fluency in English, both verbal and non-verbal

Excellent Computer skills

Previous Retail experience preferred, but not required

Friendly, courteous, pleasant and helpful personality

Ability to organize and follow directions thoroughly

Ability to work cohesively with co-workers as part of a team

Ability to work varied hours/days, including nights, weekends and holidays

Previous experience and training in Customer Service preferred

Physical ability to stand for extended periods of time

Endure various physical movements throughout the work areas

Exert physical effort in handling boxes of merchandise and fixtures throughout the store

Able to lift up to 30 lbs. and up, and stand on a ladder or stepstool

Full-time