Learning Specialist, Stores Training & Development - A&F Co

Company Description

Job Description

The A&F Co. Stores Training & Development Team is dedicated to onboarding, training and developing all levels of store talent globally. Supporting over 30K associates around the world, this team partners with leaders and functional experts to deliver learning curriculums and tools that aim to inspire, educate and retain our associates. The Learning Specialist is an expert in content delivery, including both live facilitation and digital content creation through our learning platforms. They are able to manipulate existing content into a variety of delivery methods to reach a range of associates with different learning preferences. The learning specialist is able to create content from the ground up – partnering with subject matter experts and leaders to design and develop content that best supports our evolving stores needs. They are highly cross functional, associate-centric and strategically minded. They are able to leverage data and insights to inform their approach and identify opportunities in our offerings. This person is a champion of our brands, culture, and people and has a passion for creating an inclusive environment where all A&F associates feel a sense of belonging.

What Will You Be Doing?

Own the delivery of live and digital learning tools for our global stores organization. Facilitates live and recorded trainings and designs engaging and impactful digital learning experiences.

Create original content from intake to delivery. Partners with subject matter experts to research, design & develop content that meets the needs of the business and associate.

Support insight collection through survey build and dissemination. Creates executive summaries for learning leaders, HR partners and other business leaders.

Partner with the other HR centers of excellence and HR business partners to align learning and development programming with overall HR initiatives to maximize impact

Gather insights from store leaders and associates to inform learning opportunities and solutions

Actively tracks timelines and deliverables for multiple projects laddering up to the overall learning & development roadmap.

Ensure the A&F Co. Culture & Values, Leadership Standards, and Purpose are embedded throughout learning & development programs

Regularly review, maintain and update learning libraries ensuring current content keeping the digital user-experience at the forefront

Manage learning technologies and leverage data to drive results and share insights with the HR team and business partners

Team up with the Global Inclusion & Diversity team on developing programming to strengthen inclusion, diversity, and cultural competencies across the organization as the company continues to grow globally

Maintain budget and point of contact relationships with vendors and consultants

Develop and maintain communication and participation management in learning programs

Stay curious and research best practices in learning, growth and development to ensure our programs evolve in progressive ways

What Do You Need To Bring?

Bachelor’s Degree or related experience

4+ years of experience in Human Resources, Leadership Development or Stores Leadership or related experience preferred

Ability to design learning materials that are clear, informative, digestible and visually appealing.

Familiarity with different learning technologies and content development tools

Experience and ability to confidently facilitate engaging presentations and classes

Confidence to interact with and influence all levels of leadership across HR and stores

Proven leadership experience and ability to thrive in team-based settings

Successful track record in building and maintaining relationships

Engaging and optimistic personality with the ability to respond quickly and positively to change

Curiosity about how people learn and grow best

High standards and attention to detail

Ability to manage multiple priorities, projects and deliverables effectively

Passion for retail and the Abercrombie & Fitch Co. family of brands

Our Company

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Benefits & Perks

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Incentive bonus program

401(K) savings plan with company match

Annual companywide review process

Flexible spending accounts

Medical, dental, and vision insurance

Life and disability insurance

Associate assistance program

Paid parental and adoption leave

Access to fertility and adoption benefits through Carrot

Access to mental health and wellness app, Headspace

Paid Caregiver Leave

Mobile Stipend

Paid time off & one paid volunteer day per year, allowing you to give back to your community

Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles & six work from anywhere weeks per year)

Seven associate wellness half days per year

Onsite fitness center

Merchandise discount on all of our brands

Opportunities for career advancement, we believe in promoting from within

Access to multiple Associate Resource Groups

Global team of people who will celebrate you for being YOU!

Job Description

Additional Information

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER