Service Supervisor

Service Supervisor (Wysox, PA)

Pay: $100k-$130k DOE

Expiration Date of Job Posting: Continuous

POSITION SUMMARY:

Winn-Marion is a well-established automation provider that sells, installs, and services cutting-edge industrial technology. We take pride in keeping our client’s operation running safely, efficiently, and ahead of the curve.

We are currently seeking a driven, hands-on Service Supervisor to lead our highly skilled team in Wysox, PA. This role demands someone who can “lead from the front”—motivating and guiding technicians while ensuring the highest standards of safety, quality, and timely project completion. Our ideal candidate has a strong background in electrical and automation systems, a passion for excellence, and thrives under pressure, even in extreme weather conditions. If you’re ready to rise to the challenge, we’d love for you to join our team.

JOB QUALIFICATIONS:

High school diploma or GED from an accredited institution.

Prior automation experience in the oil and gas industry is required.

Previous supervisory experience is required.

Must be in sound physical health due to the physical demands of the work.

Strong teamwork, quick learning ability, and the ability to follow instructions.

Proficient in English (speaking, reading, and writing).

Strong computer skills, particularly in Microsoft Office.

Mechanical aptitude and familiarity with electrical installations

Possess a valid driver’s license with a good MVR.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Comply with all company safety procedures and maintain a safe, clean work environment.

Supervise and coordinate the work of service technicians.

Install and maintain company products at customer sites.

Participate in the hiring, onboarding, and training of new employees.

Provide ongoing coaching, mentoring, and leadership to direct reports.

Investigate and resolve personnel issues and take corrective action when necessary.

Monitor and evaluate employee performance, including conducting performance reviews.

Ensure accurate documentation of hours worked, parts used, and services performed.

Deliver outstanding customer service, including participating in site visits and follow-up calls.

Communicate professionally with internal staff, customers, and vendors.

Ensure adherence to company policies, procedures, and safety protocols.

Submit reports to Corporate and customers as required and on time.

Support sales team with site layouts, equipment lists, and customer quotes.

Be billable and field-active whenever practical.

OTHER JOB FUNCTIONS:

Manage time, projects, and personnel effectively.

Complete required training and maintain up-to-date safety certifications.

Assist with inventory counts and control.

Maintain knowledge of industry safety regulations and standards.

Ensure proper use, maintenance, and security of company tools, vehicles, and equipment.

Follow management instructions efficiently and professionally.

Travel to other locations for work or training, as needed.

Respond to company communications (voicemail, email, text) on all scheduled workdays.

Perform other duties as assigned.

WORK CONDITIONS:

Work in varying environments, including extreme weather conditions.

Stand for extended periods and engage in physically demanding tasks.

Lift, push, pull, and carry up to 60 pounds.

Perform general administrative tasks as needed.

Climb stairs, work at heights, or in confined spaces when necessary.

Maintain regular, punctual attendance. The standard schedule is 50+ hours per week.

Winn-Marion offers eligible employees a generous benefits package, including the following:

Paid Time Off (vacation days, rest days, sick days, holidays, birthday, and a floating holiday all amounting to a minimum of 27 days annually)

Medical, Dental, Vision and Life Insurance

FSA and HSA Options

Discounts offered via Perks at Work

401(k) + matching

Profit sharing

Employee Assistance Program

Eligibility for benefits depends on the type of positions and whether the position is full-time, part-time, or temporary. Any offer of employment is contingent upon passing pre-employment requirements, including drug screen and criminal background check.

Equal Opportunity

Winn-Marion does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.