Systems Administrator

Job Description

This is not an entry level position. Seeking candidates with a minimum of 5+ years experience in an IT support environment. Preferably in an MSP .

The Systems Administrator role is responsible for supporting a wide variety of clients and systems almost entirely remotely. Clear and concise communication skills (written and verbal) are equally as important as technical ability. The proper candidate will be motivated to take on new challenges and expand their technical knowledge. This position will be exposed to many different environments and systems providing ample opportunities for growth in your field.

Travel Requirements: 15% - Mostly to out of state clients with an occasional visit to local clients.

Looking for a candidate that meets the following criteria:

Exceptional written and oral communication skills.

Act as a final point of escalation for the most critical, severe, and complex issues

Experience troubleshooting the most difficult problems involving hardware and software

Experience working with and troubleshooting new and unfamiliar software

Ability to jump into new, complex, and unique environments and adapt quickly to diagnose and troubleshoot problems.

Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.

Strong documentation skills.

Ability to mentor junior team members

Strong technical background

Desire to solve complex problems

Required Knowledge:

Windows 10/11

Windows Server 2012-2025

M365 Administration

Active Directory

Group Policy

LAN and WAN Networking

Routing and Switching

Firewall Rules, Services, and Configurations

Hyper-V and/or Azure Infrastructure

Network Printers and Deployment

Advanced Hardware and Software Troubleshooting

Powershell/scripting knowledge

Preferred:

MSP Experience

SonicWall

Ubiquiti Equipment

Connectwise Ticketing

Screenconnect

Solar Winds Backup

Ninja RMMCompany Description

ABOUT GLOBAL TECH SOLUTIONS:

Global Tech Solutions, a leading IT Solutions and Consulting Company providing technology services to many businesses nationwide. We deliver top notch IT services, ensuring network performance and simplifying technology for our clients. As a rapidly growing organization, we are continually adding new, career-driven team members.

Full-time