Hybrid Senior Administrative Assistant

The Administrative Assistant provides administrative and secretarial support to the site/office as well as assists with special projects under the pressure of frequent interruptions and changes in priorities.

Location: Columbus, OH

Schedule: Mon-Fri; 8:30am - 5:30pm EST

Pay: $23.65 - $24.58/hour

Benefits:

Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)

401k Retirement Savings Plan Including Employer Match

Paid Time Off (PTO)

Life Insurance

Paid Parental Leave

Short-term & Long-term Disability

Healthcare & Dependent Care Flexible Spending Accounts

Domestic Partner Coverage

Commuter Benefits

Legal Assistance

Employee Assistance Program (EAP)

Access to free on-site Gym

Onsite Café

Company Provided Parking

Additional Employee Perks and Discounts

Job duties

(* denotes an "essential function")

• *Utilize appropriate logs and/or tracking software for all administrative support work

• *Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle

• *Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing documents for communications/memos/presentations, data entry for expenses/time/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support

• *Use established procedures, standards and formats to complete administrative requests to client satisfaction

• *Communicate with team members, lead, supervisor or client on job or deadline concerns

• *Meet contracted deadlines for service delivery to our clients

• *Troubleshoot basic software or hardware problems

• Help to foster a proactive environment of continuous service enhancement and relationship building with the client

• Perform quality assurance on work of others, as requested

• Adhere to Williams Lea policies, in addition to client policies

• Use equipment and supplies in a cost efficient manner

Job qualifications

• High school diploma or equivalent

• Minimum (1) year administrative support experience preferably in a legal, banking or large corporate environment

• Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills

• Familiar with other software programs for providing administrative support

• Strong attention to detail; able to work on multiple projects simultaneously

• Must have good organizational skills

• Must be able to meet deadlines and complete all projects in a timely manner

• Ability to handle sensitive and/or confidential documents and information

• Able to exercise good judgment to make decisions that conform to business needs and policy

• Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level

• Ability to maintain professional composure when working with immediate deadlines

• Ability to work both independently and collaboratively as part of a team

• Ability to work in a fast paced environment

• Ability to communicate professionally both verbally and in writing

• Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions

• Must be self-motivated with a positive attitude

• Proven customer service skills are required in order to create, maintain and enhance customer relationships