Program Manager, Security Operations Center (SOC)

Program Manager, Security Operations Center (SOC)

Clearances Required: Active TS with SCI eligibility

Location: Huntsville, Alabama, United States

Job Description

TCS is searching for a Program Manager with strong SOC experience to support a law enforcement customer in Huntsville, Alabama.

Responsibilities:

Responsible for planning, organizing, and executing all aspects of program scope, schedule, cost, technical, and staffing performance and activities on contract to ensure timely and quality delivery of services to the client

Manage subcontractors to ensure their strict adherence to Tyto and client standards of quality and performance; provide a "one team" view to the client

Formulate and enforce work standards, assign staff work schedules, and review and resolve work discrepancies

Ensure timely, complete, high-quality contract deliverables; ensure SLAs are met or exceeded 100% of the time

Select and provide metrics and dashboards to make program status and performance visible to the client and other stakeholders

Interface with client's senior management personnel, including briefings up to CIO/CISO level

Optimize processes to maximize efficiencies within the team and program, including process automation and functional integration across task areas and teams

Be a positive change agent, both within and outside the organization; propagate our corporate culture throughout the program

Responsible for guidance and facilitation of contracted activities.

Plan and manage the work, and values to uphold while promoting alignment, collaboration, and delivery across large numbers of cybersecurity and support teams.

Ensures that sta?ng plan and team competencies meet mission detection, response, and support requirements.

Assists with the planning and monitoring of supported projects.

Provides overall management of delivered services required by the customer Required:

Bachelor's degree, or equivalent experience, in Information Systems Engineering, Computer Science, Engineering, Business, or other related field, and at least 20 years of experience (with 10 years of information systems management experience).

Experience with Atlassian Software products (JIRA, Confluence, Service Desk, etc.)

Strong leadership, written and verbal communication, and analytic and problem-solving skills are required

Ability to maintain flexibility in schedules and shift priorities as a result of operational priorities

Strong experience with Microsoft Office and other program and project management tools and applications is required Desired:

PMI Project Management Professional (PMP)

Other relevant IT certifications are a plus Benefits:

Highlights of our benefits include Health/Dental/Vision, 401(k) match, Flexible Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, vacation, sick leave, and maternity/paternity leave

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TCS, Inc. is an EEO Employer.