Human Resources & Payroll Manager

ABOUT A.C.T.

American Conservatory Theater is an essential gathering place that brings artists and communities together to inspire and provoke. Under the leadership of Artistic Director Pam MacKinnon and Executive Director Jennifer Bielstein, A.C.T.'s mission is to engage the spirit of the San Francisco Bay Area, activate stories that resonate, promote a diversity of voices and points of view, and empower theater makers and audiences to celebrate liveness. A.C.T. values inclusion, transformational learning, participation, and rigorous fun. A.C.T. is a Tony Award-winning nonprofit theater serving almost 200,000 people in the San Francisco Bay Area annually through theater, training, and education and community programs.

Position Purpose:

As the Human Resources Manager you are directly responsible for the day to day operations of A.C.T.'s human resources department functions. This role interacts with all levels of the organization and ensures A.C.T.'s compliance with city, state, and federal laws and ensures compliance of all A.C.T. benefits programs and services.

Responsibilities: (please note, this list is not exhaustive, but rather a representation of job duties) The HR Manager will manage all employee data and reporting in the HRIS, policy administration, employee benefits plans and services, employee relations, compliance, and worker's comp and safety, leave administration, and oversee all direct payroll procedures.

Serve as point person for management of the HRIS system, including implementation of new modules, maintenance of system and acting as liaison with HRIS system vendor.

Complete internal and external reporting requirements including EEO1, OSHA 300A, salary surveys, retirement plan audits, etc. Provide employee data to external partners and respond to other information requests as necessary.

Working with the Director of HR and A.C.T.'s benefits brokers, determine the best investment of benefit dollars. Provide ongoing information and support to employees about their benefits. Manage and implement annual open enrollment, including informational and/or help sessions.

Manage the on-boarding and orientation of new employees ensuring each new hire is set up for success from their first day. Work with managers by provideng check-lists, work flows and best practices.

Process and track workers compensation, unemployment, and disability claims, following up with providers regarding employee issues, billing issues, and other questions or concerns.

Work with employees, their managers and payroll to administer any type of leave. Respond to all requestes for information from TPAs or government bodies.

Participate on the safety/security committee working closely with Facilities, Front of House, Production and General Management ensuring the security and safety of our employees and spaces and addressing concerns as needed.

Administer and track the performance feedback process within the HRIS. Follow up as needed to ensure best practices are being followed and reviews are being completed in a timely manner.

Advise managers and employees on basic employee relations issues bringing issues to resolution.

Oversee and direct payroll procedures.

Ensure compliance with applicable laws and payroll tax obligations.

Collaborate with the Finance team.

Resolve issues and answer payroll related questions. Qualifications & Qualities:

Required/Minimum Qualifications or Basic Qualifications:

Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

Alignment with A.C.T.'s Mission, Values and commitment to Equity, Diversity, and Inclusion.

Bachelor's degree or equivalent experience required.

5 years HR Generalist experience including benefits administrations, HRIS management, and employee relations experience.

3 year payroll management experience.

Strong organizational skills with ability to handle multiple tasks simultaneously.

Strong attention to detail.

Extremely effective written and verbal communication skills, including the ability to speak with all levels of the organization.

Strong technology skills.

Thorough knowledge of employment law as well as FMLA, CFRA, COBRA, ERISA, HIPAA, and other state and federal regulations. Familiarity with CA labor laws and San Francisco ordinances required.

Proven experience as a payroll manager.

Current knowledge of payroll procedures and related laws.

Familiarity with payroll software/HRIS (Paycom, MS Office, Bill.com). Knowledge, Skills and Abilities:

Demonstrated skill in understanding of cultural differences.

Ability to cultivate and develop inclusive and equitable working relationships with A.C.T. colleagues and stakeholders.

Ability to work well independently; self-starter, resourceful problem solver.

Ability to work well with a diverse population and a variety of work styles.

Interest/Experience in the arts and/or non-profit sectors required.

Willingness to work alongside contemporary works of art and performances which present challenging and provocative subject matter.

Diversity makes us stronger. If you'd like to learn more about A.C.T. EDI values, Mission, Vision and culture go to Mission, Values, and EDI American Conservatory Theater (act-sf.org) ACT is committed to diversity in its programming and creating an inclusive work culture and environment. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.