Job Description Administrative Specialist Schedule: Monday to Friday, 8:00 AM - 5:00 PM Compensation: $18 per hour Are you a detail-oriented professional with strong customer service skills?
Join our team as an Administrative Specialist and play a key role in delivering quality service to clients utilizing the HireRight system for background checks and screening.
Key Responsibilities:• Provide excellent support via phone, email, chat, and other communication channels.
• Follow up on outstanding items to ensure timely resolution in line with Service Level Agreements.• Develop and maintain an intermediate working knowledge of products and industry policies.
• Identify opportunities for process improvement and collaborate with leadership to implement solutions.
• Utilize HRIS, Salesforce, Flex, Core Advanced, and ORS software packages with proficiency.
Accurately document all interactions and transactions.
• Mentor and support less experienced teammates.
• Perform data entry tasks while maintaining strong prioritization and organizational skills.
Qualifications: Minimum of 2 years of customer service experience.
Associate degree or higher.
If you are a proactive and organized professional looking to make an impact, we’d love to hear from you!
If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.AppleOne participates in the E-Verify program in certain locations as required by law.
Learn more about the E-Verify program.
also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.
For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.#1141 Company Description This company offers growth and a great group of people to work with.