IT Technician, Wheeling Island Casino

The opportunity

Delaware North Gaming is hiring a full-time IT Technician to join our team at Wheeling Island Casino, in Wheeling, West Virginia. If you are an IT Technician that focuses on guest experience, troubleshooting, assisting with supporting associated with applications, data, communications, hardware, and networks, this could be the collaborative team for you. You will be supported by the Operation Lead to assist daily technical operations at Wheeling Island Casino.

Pay

$17.00 - $17.00 / hour

Information on our comprehensive benefits package can be found at

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly pay

Employee assistance program

Training and development opportunities

Employee discounts

Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

Provide maintenance and support for desktops, laptops and end-user support for hardware and software systems

Assist implementing solutions at the operating location, ensuring solutions are consistent with the overall IT strategy of Delaware North

Set up and maintain computer software and hardware, user account and computer configurations for team members

Actively prioritize and resolve issues and end-user help requests during normal business hours as well as during events

Record, track, and document successful and unsuccessful actions made through help desk request problem-solving process

More about you

Minimum 1 year experience in a technical support role

Experience with point of sale, property management systems, retail systems, cloud-based computing, network support, and Windows

Excellent verbal and written communication, organization, and sales skills in a customer service-driven industry

Team-oriented and able to prioritize job responsibilities

Ability to work day shift Sunday through Thursday

Shift details

Day shift

Who we are

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

$17.00 - $17.00 / hour

Full Time