Description
Come join us at Con Edison as a Tech Lead - Systems Specialist, where you will be responsible for leading system development and vendor implementation efforts, from project initiation through post implementation support. This role will report to IT BSD OMS. This role will initiate the efforts, lead the internal IT Outage Management Systems (OMS) and cross-functional teams as required, engage vendors and company stakeholders, and monitor and control all project activity throughout the project life cycle.This individual will have management responsibility over several IT employees and contractors. They will act as the liaison between product owners, architects, development team members, trainers, testers, and analysts to build and maintain enterprise-level software solutions. They will also be responsible for working on all aspects of new applications development as well as vendor systems implementations: Planning, Requirements Gathering, Business Analysis, Design, Development, Testing, Quality Assurance, Training, Implementation, and on-ongoing Technical Support. They will work on new application development as well as the on-going enhancement and technical support of the existing IT application portfolio in Business Systems Delivery. They will also work on day-to-day IT administrative tasks, problem solving, and issues resolution.
Responsibilities
Core Responsibilities
Leads and coordinates project activities and routine application support with stakeholders in IT and the Business.
Oversees the design and implementation and overall architecture of the OMS and associated applications.
Works with the IT OMS and Integration partner teams to implement a robust set of services.
Identifies business requirements and creates a plan of action.
Works with the OMS, broader IT team, and business users to optimize the application for maximum speed and scalability.
Coordinates with the Vendors, System Integrators, Product Designers and architects to translate requirements into technology solutions
Leads integration of front-end and back-end aspects of the application.
Act as the requirements governance lead coordinating with the Distribution Control Center and other business stakeholders through the planning and implementation process
Plan and provide Steering committee updates for qualifying projects.
Provide training and demonstration to OMS users as required.
Exercise responsibilities as the lead on OMS initiatives and projects, holding responsibility for developing solutions to business needs and resolving issues as they occur
Provide OMS storm and weather event support services. Serve as the OMS Unit leader on rotation.
Follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures.
Perform other related task and assignment as required.
Qualifications
Required Education/Experience
Master's Degree Computer Science, Math/Science, or Engineering (2) years of IT experience or Working experience in supporting IT systems of a large user base, focused on Software engineering, System Analysis, and/or Support or
Bachelor's Degree Computer Science, Math/Science, or Engineering (3) years of IT experience or Working experience in supporting IT systems of a large user base, focused on Software engineering, System Analysis, and/or Support or
Associate's Degree Computer Science, Math/Science, or Engineering (5) years of IT experience or Working experience in supporting IT systems of a large user base, focused on Software engineering, System Analysis, and/or Support or
High School Diploma/GED (7) years of IT experience or Working experience in supporting IT systems of a large user base, focused on Software engineering, System Analysis, and/or Support Relevant Work Experience
Must have ability to learn new technology as required for the job using documentation and other available resources Required
Experience of leadership and hands-on project management experience Required
Must be able to lead team activities, perform project management functions and deliver complex and critical projects. Required
Strong skills and experience with MS Office or similar suite. Word Excel, PowerPoint, MS Visio, MS Project. Required
Anticipate, identify and manage resolutions of critical obstacles Required
Able to act as a coach and mentor for assigned team members with the ability to transfer knowledge to various audiences. Required
Strong written and verbal communication skills Required
Flexibility to work on multiple assignments with changing priorities and stay on schedule/on budget Required
Ability to present at different levels of management Required
Experience in troubleshooting data flow components and applications to ensure seamless operation Required
Ability to write and Optimize database queries to extract and manipulate data efficiently Required
Experience in evaluating and assessing technology architecture components for optimal performance Required
Strong knowledge of Network management systems, Electric Model administration Preferred
Knowledge of architecture and programming/scripting experience Preferred Skills and Abilities
Ability to work within tight timeframes and meet strict deadlines
Develops and delivers effective presentations
Effective interpersonal skills Licenses and Certifications
Driver's License Required Physical Demands
Sit or stand to answer a phone for the duration of the workday
Sit or stand to use a keyboard, mouse, and computer for the duration of the workday Additional Physical Demands
Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.