Assistant General Manager - River Sands RV Resort

Job Description

We are Hiring - Assistant General Manager!

Join the award-winning team at River Sands RV Resort, recently honored as the 2024 Large Park of the Year by the Arizona Outdoor Hospitality Association (AZARVC) . Nestled along the scenic Colorado River in western Arizona, our resort offers guests a blend of adventure and relaxation, featuring more than 250 spacious RV sites, cabins, a variety of recreational facilities, and breathtaking views.

Position Summary: The Assistant General Manager supports all aspects of resort operations including guest and associate satisfaction, reputation management, human resources, financial performance, sales, and revenue generation and delivering a return on investment.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Assists the general manager with the operational and financial management of the property. Meets assigned departmental budgets and monitors financial statements.

· Verifies that all brand standards are being maintained in each area of the property.

· Verifies that all associates meet or exceed all brand requirements.

· Takes action on guest and resident requests seeking resolution.

· Delivers and leads strong customer service and operational practices. Enforces resort rules and standards.

· Assists Resort General Manager with administrative duties and tasks.

· Works shifts and supports various departments as needed.

· Assists with the associate life cycle of recruiting, hiring, training, coach, counseling and mentoring. Supervises employees in the assigned department(s).

· Assists with delivering profitable results and operating within budgeted guidelines.

· Ensures compliance with federal, state and local agencies that regulate fair housing laws and resort operations. Maintains current licenses and permits as prescribed by local, state and federal agencies.

· Participates in the development of short term and long term financial and operational plans for the Resort.

· Meets goals for projected revenue levels as well as guest satisfaction.

· Ensures security of the resort’s assets.

· Remains current on business trends and local activities.

· Establishes and maintains an appropriate level of community involvement.

· Assists in the development of new programs which result in an increased level of guest satisfaction and operational excellence.

· Operates company golf cart and/or truck.

· Must have flexibility to respond to resort needs during non-business hours.

· Performs other related duties as assigned.

Full-time