Office Manager

Job Description

Virginia Family Dentistry is searching for a Dental Office Manager with at least 5 years of dental specific experience, both front office and clinical experience preferred but not required.

This position will lead our Tri-Cities dental office. To succeed in this role the ideal candidate will have strong time management skills, understanding of the operations of a multi-specialty dental practice, patient and employee relations skills, understanding of dental insurance codes and procedures, patient treatment planning, billing and collections, and familiarity with Dentrix or other dental software.

Compensation is contingent on experience

Essential Functions

Maintain knowledge of the operation of the practice.

Ensure all staff in every position is functioning efficiently and effectively.

Work and communicate effectively with all office doctors, staff and patients.

Keep a booked schedule, to the extent possible, and coordinate with other offices when needed.

Continue office training: OSHA, HIPAA, CPR, Emergency protocols, and other licensure requirements.

Awareness, responsibility, and communication of monthly production goals and AP/AR.

Knowledge and operating of all office equipment, dental software system (Dentrix), phone system, and patient contact system (Demand Force).

Oversee patient treatment plans and financial arraignments.

Knowledge of all legally required dental regulations.

Responsible for all aspects of human resources management in their office. Including but not limited to: supervising, staffing, hiring, firing, payroll, disciplinary action, time-off, staff appreciation, policy management, staff meetings and education.

Competencies

Strong Work Ethic

Confidentiality

Financial Management

Problem Solving

Communication Skills

Organization

Travel

Travel may be required to and from meetings at different office locations.

Required Education and Experience

High school diploma or equivalent plus three or more years of relevant dental office management experience.

Preferred Education and Experience

Associate or Bachelor’s degree.

Minimum of five years’ experience working in dental office and knowledge of Dentrix.

About Us

Virginia Family Dentistry is a multi-specialty dental practice serving the greater Richmond area. For 50 years, we continue to proudly provide safe, quality dental care to our community. We are a private dentist-owned practice with 450+ employees, 17 locations, and 70 general dentists and dental specialists. Although we are large, our individual locations have their own personality, pace, and style.

Community

Virginia Family Dentistry aims to be an active partner in the communities we serve. Our offices collectively participate in hundreds of sponsorships, local health fairs, school presentations, and donation drives throughout the year. We encourage staff to participate in community enrichment projects.

Benefits

Full-time employees enjoy an excellent benefits package including:

Health Insurance

Dental care for employee and immediate family, including, virtually all dental services such as orthodontics, implants, root canal treatments, cosmetic, etc.

Vision insurance

Short Term Disability

Long Term Disability

Life Insurance

Flexible Spending Accounts

401(k) Plan with Company Contribution

Paid Time Off

Paid Holidays

Scrubs Provided

Continuing Education

Referral Bonus Program

Practice-wide Team Building Events and Fun

This is a full-time salary exempt position. Standard work hours are Monday through Friday, 8:00 a.m. to 5 p.m. with a one hour break from 1 p.m. to 2 p.m. As an exempt level employee, there will be times where work will be required outside of our standard work hours.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Virginia Family Dentistry is an equal opportunity employer.

Full-time