Regional Operations Manager

Job Description

We are seeking a highly motivated and experienced Regional Operations Manager to oversee a portfolio of Choice and IHG branded hotels in OH/MI. This leadership role is responsible for driving operational excellence, achieving revenue and profitability targets, and supporting General Managers to deliver exceptional guest experiences.ResponsibilitiesKey Responsibilities:

Lead and support a portfolio of branded properties

Develop and implement strategic plans to achieve sales targets and business objectives across the region

Provide guidance and support to general managers, ensuring they have the necessary resources and tools to effectively manage their teams

Monitor key performance indicators (KPIs) and financial metrics to assess the performance of each location

Conduct regular visits to each location to assess operations, provide feedback, and identify areas for improvement

Collaborate with cross-functional teams to develop and implement best practices, policies, and procedures across all locations

Foster a positive work environment that promotes teamwork, employee engagement, and customer satisfaction

Stay updated on industry trends, market conditions, and competitor activities to identify opportunities for growth

Conduct regular property visits and performance reviews

Collaborate with the executive team on strategic initiativesBenefits:

401(k) matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Required SkillsQualifications:

5+ years of multi-property operations leadership

Strong knowledge of IHG and Choice brand systems and standards

Proven success in revenue management, labor optimization, and guest satisfaction

High emotional intelligence and people-first leadership style

Excellent communication skills

Ability to travel overnight regularly

Full-time