Call Center Representative

Job Description

Salary: $18 - $20 per hour

Motor Works Auto in St. Cloud, MN is looking to hire a full-time Call Center Representative to join our team. Are you an excellent communicator who likes to work with customers? Would you like to join a company with an efficient, optimistic, and supportive culture? Do you want to work with fun, skilled people? If so, please read on!

About Motor Works Auto

We are a full-service automobile company that fixes all makes and models. Founded in 2004, we started in St. Augusta as Augusta Motor Works. We took off from there and now have multiple locations throughout Minnesota where our customers can find quality, friendly and local automotive services. Providing our customers with the highest level of service is our primary goal!

We are always looking for great people to join our amazing team. We provide an excellent workspace by making sure that our operations are always organized and efficient. Our company is family-friendly and filled with skilled professionals and a supportive management team. We also offer great benefits and opportunities for advancement. If our employees win, we win!

A Day in the Life as a Call Center Representative

As a Call Center Specialist, you are often the first impression our customer has of our business. Your cheerful greeting is the beginning of our customers experience with Motor Works. You will be responsible for scheduling appointments, checking repair status, answering inquiries about our pricing, successfully transferring to sales advisors and curb selling of some services. If you care about customers and their experience and strive to provide excellence, we would love to have you on our team!

Qualifications for a Call Center Representative

2 or more years of customer service experience

Call center or receptionist experience, a plus

Proficient computer skills

Availability to work full time hours, weekdays during the hours of 7:30am-5:30pm

Do you have excellent communication skills? Are you reliable and honest? Can you listen and empathize with others? Are you independently motivated? Are you organized and detail-oriented? If yes, you might just be perfect for this Call Center Specialist position!

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application and click the link below to be directed to our Culture Index Survey to be qualified for this position.

We look forward to meeting you!

Full-time