Agile Project Manager and New Product Developer

Job Description

Agile Project Manager and New Product Developer

Location: Southfield, MI (On-site only)

Department: Strategy & Innovation

About EPIC Health

EPIC Health is not your typical healthcare organization. We're a mission-driven, innovation-forward team redefining care for the frail, the vulnerable, and the people who care for them. We believe the future of healthcare lies in thoughtful service line development, agile operations, and relentless improvement. That’s where you come in.

Position Summary

We’re looking for an Agile Project Manager and New Product Developer to lead the charge in developing and launching new healthcare service lines—not software. From concierge programs to chronic care pathways, you’ll work across disciplines to turn great ideas into operational realities.

You’ll blend Agile methodologies with entrepreneurial spirit and project discipline. Your role will touch every phase of product lifecycle—from discovery and testing to launch and scaling—and your impact will be seen in the lives we improve.

What You’ll Do

Service Line & Project Leadership

Lead cross-functional teams in designing, testing, and scaling new service lines.

Apply Agile frameworks (Scrum, SAFe, Kanban) to healthcare operations and service innovation.

Serve as both Scrum Master and Product Owner, creating user stories, managing backlogs, and driving sprint delivery.

Own and iterate on service line roadmaps from MVP to full-scale rollout.

Strategic Execution

Run pilots, A/B tests, and iterate quickly using voice-of-customer and frontline input.

Use Lean and Agile principles (like X-Matrix or Hoshin Kanri) to align cross-departmental goals.

Translate big-picture ideas into workflows, timelines, KPIs, and real results.

Team & Stakeholder Collaboration

Partner with clinical, operational, IT, and executive leaders to define service goals and success metrics.

Facilitate sprint ceremonies and workshops with diverse teams (medical, marketing, admin, finance).

Ensure alignment with compliance, patient safety, and business objectives.

Performance & Continuous Improvement

Use KPIs, sprint velocity, burn-down charts, and customer feedback to drive performance.

Monitor and report on service line impact—financial, clinical, and operational.

What You Bring

Education & Certifications

Bachelor’s Degree in Healthcare Administration, Business, or related field (Master’s preferred).

Agile Certifications: CSM, CSPO, SAFe Agilist, or PMP with Agile experience.

Experience

5–10 years managing Agile or Lean projects in healthcare, operations, or business services.

Experience launching and scaling new services—not just managing projects, but building real programs.

Exposure to value-based care, population health, or integrated service models is a big plus.

Skills

You can move from vision to execution without skipping a beat.

Proficiency in tools like Jira, Trello, Asana, or Miro for Agile project tracking.

Strategic thinking with a hands-on approach—you’re a builder, not just a planner.

Ability to lead through influence, coach teams, and navigate complexity with clarity.

Why Join EPIC Health?

We’re not just another healthcare company—we’re a mission in motion. Here’s why our team loves it here:

Innovation-Driven Culture: Be a part of bold projects with real-world impact.

Collaborative Teams: Cross-functional, inclusive, and agile teams that move fast and work smart.

Professional Growth: Take ownership of your work, expand your skillset, and grow your career.

Meaningful Work: Every project you lead changes someone’s life for the better.

What We Offer

Competitive Salary

Health, Dental, and Vision Insurance

Disability and Life Coverage

401(k) Retirement Plan

Generous PTO and Paid Holidays

Ongoing Learning and Development Opportunities

Ready to Lead the Future of Healthcare?

If you're ready to take your Agile expertise and apply it to real-world care innovation, we want to meet you.

Background checks are required for this role.

Full-time