Pre-Access Representative

Responsible for scheduling patients for elective and urgent appointments, working with Prior Authorization staff to assure necessary authorizations are in place, as well as pre-registering patients by collecting patient demographic and insurance information for both outpatient and inpatient services. The Pre-Access Representative will notify patients of pertinent visit information such as patient preps, check-in times, etc. Focus will be on patient needs, efficient use of hospital resources, and the optimization of insurance benefits for the patient and the organization.

Minimum Education

High School Diploma or equivalent.

Minimum Work Experience

2 years prior registration/scheduling experience.

3rd party payer experience preferred.

Required Skills, Knowledge, and Abilities

Demonstrated strong knowledge of Medical Terminology.

Demonstrated typing ability of 40 wpm

Basic Microsoft Windows desktop application and navigation skills.

Excellent verbal and written communication skills.

Strong customer service orientation.

Demonstrated logic and critical thinking for problem resolution.

Ability to work with minimal supervision.

Ability to organize, prioritize, and manage multiple tasks.

Pay Range: $17.46 - $25.91

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