Computer Specialist

Job Description

COMPUTER SPECIALIST

Pace Academy is an independent college preparatory school in Atlanta, Ga., with an enrollment of 1,150 students in Pre-First through 12th grade. The school provides a learning environment that cultivates global citizenship, a spirit of service, respect for differences and strong character in its students. Our commitment to a diverse, equitable and inclusive culture is reflected in a community in which differences are embraced, and students, parents/caregivers, faculty and staff have a sense of belonging.

At Pace, we hire culturally competent and responsive candidates who believe in the critical importance of diversity, equity and inclusion in the life of a school and can effectively incorporate those principles in their work. Pace actively seeks candidates from historically underrepresented populations.

The IT Department is a friendly, fast-moving, hard-working and can-do group with a sense of humor. The four-person team is located in a one-room office where its members constantly share and collaborate with each other. All four are involved in tech support. The ideal candidate is a people-person committed to going above and beyond to help others and has an aptitude for technology.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Support technology across all divisions and departments campus wide in a prompt and courteous manner, ensuring all Pace Academy technology policies are followed

Support Apple devices and software

Assist faculty, staff, students, parents/caregiver and vendors with technical support cases, provide training on new and existing technologies, and recommend improvements to current systems and tools

Assist in troubleshooting general hardware and software problems

Monitor system performance and report potential issues

Install, configure, repair and maintain technical hardware, software and network equipment

Keep up to date on best security practices and be able to implement

Diagnose, troubleshoot and resolve hardware, software and network issues for Apple computers, iPads, AppleTVs, interactive projectors, printers and other peripherals in a timely manner

Assist with Audio/Visual setup for school assemblies, meetings and special events

Help teachers integrate technology into their classroom curriculum

Support both school-wide and division-specific systems, including Student Information Systems (SIS), local databases and other educational platforms

Maintain accurate inventory and documentation of technology assets

Create and maintain up-to-date documentation and training materials

Plan, execute, and manage special projects

Other duties as assigned

MINIMUM QUALIFICATIONS:

Minimum of a bachelor's degree in a related field with extensive knowledge

Experience and proven successful implementation of instructional technology in the classroom

Must be flexible, a strong communicator, a quick problem-solver, and eager to explore new strategies to enhance instruction and learning.

Independent school experience preferred

Experience with Adobe Creative Cloud Suite, Veracross, JAMF Systems and Filemaker experience a plus

Experience with spreadsheets, database manipulation, Advanced Google Apps knowledge and Google Workspace administration required

Technical proficiency with iOS, OSX, Windows and cloud-based platforms in an education setting required

Strong organizational skills with close attention to detail and the ability to move among multiple tasks and projects with ease, maintaining multiple priorities and deadlines

Basic knowledge of network topology and wireless networking

Basic scripting skills, such as Python or shell scripting a plus

Must be able to work on campus, in-person

WORKING CONDITIONS:

Moderate noise associated with office environment

May have to traverse campus during a variety of weather conditions

Ability to sit at a computer terminal for an extended period

While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, bend, stretch, climb ladders and stairs, stoop, kneel, and use hands and fingers, handle or feel; and reach with hands and arms to operate/lift/work on or with; tools, computers, telephone and keyboard; must be able to withstand heights

Specific vision abilities required by this job include close vision requirements due to computer work

Light to moderate lifting up to 50 pounds may be required

Department: Information Technology

Reports To: Director of Information Technology

FLSA Status: Exempt, 12-Month Position

Pace offers a complete benefits package, including medical, dental and vision insurances, a 403(b) plan with a generous match, paid term life and disability insurances, supplemental insurance plans and Flexible Spending Accounts.

Learn more about our Action Plan for Racial Equity

How to Apply: Attach the following in a Word or PDF format; Resume, Cover Letter, List of three references when applying online.

Equal Employment Opportunity Employer

Full-time