Business Analyst

As the Business Analyst, the primary function of a Technical Business Analyst is to drive product requirements from high-level business requirements to actionable detailed product specifications. Additionally, you will define feature sets for existing and new applications or products by facilitating the exchange of information around requirements between all stakeholders.

What you will do

Write/Maintain Functional Specifications for B2B integrations, Feature Sets, Including Workflow, Impact to Existing Applications, UI Design, Navigation and Definition

Strong technical skills with technical integrations and Microsoft technology stack

Default or Originations mortgage lending experience.

Work on Multiple, Complex Specifications

Act as a Resource for Understanding Impact of Features Across One or More Products

Follow Standard Development Process to Make Best Use of Limited Resources

Coordinate with Cross-Functional Teams, i.e. QA, Helpdesk, Development, Operations, Marketing

Create/Maintain a Project Plan to Track Completion/Delivery of IT Milestones

Provide Regular Project Status Updates, Including Risk to Stakeholders

Conduct Coordination Meeting and Provide Status Reports, including Presentations for Executives Additional Duties, as assigned

What you will bring

Undergraduate Degree in Computer Science, Software Engineering, Information Technology, Information Systems, Business, Writing, or Equivalent Work Experience

1+ Years of Related Work Experience in Title/Real Estate Industry

Ability to Build Consensus

Experience with System Development Lifecycle

Experience with project coordination or project management

Knowledge of Successful Software Development Methodologies and Best Practices

High Proficiency with Microsoft Office

Ability to Analyze Complex Concepts and Provide Thorough Descriptions

Working Knowledge of HTML and HTML Editing Tools

Strong Customer Service Focus

Clear Verbal and Written Communication Skills

Strong Attention to Detail

Ability to Work in Fast-Paced Environment and Meet Deadlines

Capability to Work both Independently and as part of a Team

Problem-Solving Mindset with Ability to Multitask

Self-Motivated: Ability to Work with Minimal Supervision

What we offer

Competitive payrates based on skills and experience

Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts

Rest and relaxation: Paid holidays and generous PTO based on tenure

Community and Philanthropy: Paid volunteer time

Paid Maternity and Parental Leave

Contribute to your future: 401K plan and robust continuous learning opportunities

Work Perks Program: Access to discounts that help save money in your daily life

Is this the ideal location for you?

Mortgage Connect is committed to offering a flexible work environment for this role. This is a remote role, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect’s remote work policy and business needs.)

Who we are

Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us.

All onboarding employees will be required to complete a pre-employment background check and drug screening.

We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact

Full time or Temp