Scheduling Coordinator

Job Details

Eastern Smiles Opco - Avenel, NJ

Full Time

Description

Scheduling Coordinator

Eastern Dental has been providing families with full-service dental care for over 45 years. From children to seniors, our skilled team of dentists and specialists provide the highest level of dental care to ensure healthy and happy smiles. If you are caring, compassionate and have a true desire to help others, becoming a member of the Eastern Dental Family may be the perfect opportunity for you.

This position will be based in our Edison, NJ office

MUST have previous experience in Dental

Responsibilities

Contact patients with open treatment to fill immediate schedule openings

Track detailed reasons not to schedule (finances, office hours, trust in staff, patient experience etc.)

Track pre authorizations – call approvals and schedule procedures accordingly

Run Jelly Fish reports and identify unscheduled treatment opportunities, PPO or upsell (self-pay) Implant/crown case focused

Reporting on progress (how many called how many scheduled, dollar value) - daily/weekly/monthly

Follow up with suspended credits (non-active patients) and attempt to bring them back

Other responsibilities as assigned

Qualifications

Previous experience in Dental is required

Experience scheduling patient appointments

Strong communication skills

Dentrix experience preferred