On call Residential Aid

ABOUT US

Sanctuary for Families is New York's leading service provider and advocate for survivors of domestic violence, sex trafficking and related forms of gender violence. Every year, Sanctuary empowers thousands of adults and children to move from fear and abuse to safety and stability, transforming lives through a comprehensive range of services. We provide a range of wrap-around services to help survivors rebuild their lives in the aftermath of abuse, and work to end gender violence through three key strategies: direct services, outreach and training, and systems-change advocacy. Our services are available in 12 locations throughout New York City.

POSITION OVERVIEW

The Residential Aide ensures that the clients of a transitional shelter are safe, monitors access to facility, maintains accurate count of the number of people in the facility, provides hourly tours of the facility, and maintains confidentiality of the facility. this position is on-call/ as needed.

RESPONSIBILITIES

Maintains a safe and secure environment for clients, staff and visitors.

Distributes information to residents regarding program rules and regulations.

Ensures compliance with program safety policies and procedures.

Screens incoming visitors to the facility by means of identification verification.

Provides conflict resolution.

Conducts monthly apartment inspections.

Monitors fires safety alarm panel and responds to facility emergencies.

Maintains a logbook of facility activities.

Conducts hourly tours of facility to ensure its safety.

Answers and transfers incoming calls.

Prepares Incident/Accident and FYI reports for emergencies and violations of rules and/or regulations.

Responds to security emergencies.

In the absence of maintenance staff, sweeps entry area, courtyard and front of building as needed.

Performs any other department or agency-related duties or special projects as directed.

Requirements

High school diploma or equivalency, prior security law enforcement experience preferred

Previous experience working in shelter setting with families preferred

Strong interpersonal skills

Good verbal and writing skills

CPR and First Aid certified or eligible

Possess or able to obtain NYS security guard license

Able to obtain an F-80 certification within 6 months of hire

Calm during crisis

Familiarity with Microsoft Office, including Outlook, Excel, and Word

Ability to speak Spanish a plus

Budgeted Salary: $20.00 - $20.00 per hour

Work position is On-Call, Hourly-Non-Exempt.

Work schedule is currently In-person;must be able to meet job location schedule obligations

Benefits:

Employee Assistance Program (EAP) - free service provided to all employees and their families to help resolve personal challenges that may affect well-being, family, or career.

Accrued sick time.

Sanctuary for Families is a welcoming workplace. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristics, marital status or domestic violence victim status, and other categories protected under Federal, New York state or New York city laws.

Survivors of gender-based violence are strongly encouraged to apply.

Permanent