Luxury Retail Sales Associate

Job Description

Wolford is seeking talented candidates for a Full Time Luxury Retail Sales Associate Opportunity at our boutique in Georgetown!

Job Summary

To promote sales by providing excellent service to customers, using professional product presentations, sales techniques, and product knowledge

Responsibilities include but are not limited to:

Sales:

Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care

Achieve given sales and KPI targets through initiating cross-selling and add-ons

Maintain Client Book & actively gain new customers for database

Operations:

Merchandise the boutique including window deco & in-store visuals; ensure that all products are perfectly displayed, efficiently organized and within corporate guidelines

Preparation of merchandise orders, handling of product deliveries, and receipt of merchandise

Maintain all areas in pristine condition at all times including, shelves, modules, floor, cash counter, dressing room, stock room, etc.

Take part in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising

Handle the POS and cash system

Maintain cash handling records, reports, and opening and losing procedures

Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements

Handle product pricing, product reclamations, returns and/or exchanges and prepare the necessary administrative reports

Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines

Safeguard company property and enforce loss prevention standards

Possible Key holding responsibilities

Benefits and Perks

Become a Brand Ambassador for Wolford

We offer clothing from each new collection to the employees

Vacation, Personal, Sick time off

Insurance

Qualifications:

- Previous experience in a Luxury retail environment preferred

- Proficiency with POS systems

- Exceptional customer service skills to address inquiries and resolve issues promptly

About Us

Wolford is the essence of luxury on your skin. Honoring our heritage for knitting expertise, we strive for an innovative selection that complement the world‘s finest legwear, providing an aesthetical comfort and tailored customer experience. Ever evolving, we constantly exceed expectations and grow profitably with a desirable and innovative brand. We are proud of the unique skills of our employees and our presence around the globe. Together, we are building a company that inspires our people to reach their potential, achieve our goals and share our success.

Become part of the “World of Wolford” and actively help to shape our future!

Full-time