At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team.
Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.
How We Deliver A Winning Performance: Question Authority Walk the TalkShare KnowledgeListen, Not Just HearSee the Glass Half FullTake Educated RisksEnjoy the RideShare the SpotlightDo the Right ThingTest Your Limits We Care About Your Total Wellbeing: Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefitsFinancial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive CompensationCommunity Wellbeing: Paid Community Service HoursCareer Wellbeing: Leadership Development Learn more about our Total Wellbeing program here.
[hcjm.fa.us2.oraclecloud.com] What You'll Be Doing: The Leasing Consultant utilizes proven sales techniques and customer service skills to manage the sales process, from start to finish; presenting Equity Residential communities in a compelling way, overcoming objections, building rapport with prospects and residents, and providing a high level of customer service to support lease renewals.
This position reports to the Community Manager.
Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenitiesInviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals Supporting community marketing efforts by positively influencing online presence, offering input on advertising campaigns Effectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residentsEnsuring resident satisfaction and loyalty through prompt communication and proactive issue resolutionEfficiently managing leasing documents, processing payments, and ensuring completion of move-in procedures What You'll Need To Thrive:Customer Service and Sales experience preferred.High School diploma or equivalentA valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.Computer literacy and effective communication skills.
Must be able to effectively communicate both orally and in writing in English for all work-related purposes.Knowledge of federal and state apartment housing lawsAvailability to work a flexible schedule, including weekendsOffice team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job.
The device must have updated software and must be password-protected and compliant with in-house security systems.Ability to use the computer effectively and read written communications.
Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc.
to various locations throughout the office/facility.
May be required to climb stairs depending on the property structure.
Salary: $21.04 - $25.72/hourFor hourly roles: Employees are eligible for overtime pay and performance incentives.