Service Advisor

Job Details

Job Location

Andy Mohr Ford - Plainfield, IN

Description

Andy Mohr Automotive Group is one of the largest volume car dealership groups in the state of Indiana. Andy Mohr's goal is to Sell and Service in volume. With aggressive advertising campaigns that are value-oriented, car customers are very familiar with the Andy Mohr brand. Andy Mohr dealerships are stocked with large inventories that are priced very competitively. The Andy Mohr Automotive group employs more than 1000 employees throughout central Indiana and the employees are value-oriented. They are honest and straightforward and get customers in and out efficiently.

Service Advisor responsibilities

Greeting customers promptly

Obtaining customer and vehicle information

Clearly reporting all vehicle symptoms as described by the customer

Determining and recommending needed maintenance base on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Establish follow up time

Monitor the progress of each vehicle throughout the day, and updating customers frequently

Verifying that the final invoice reconciles with the work performed on the repair order

Explaining all completed work and charges to customers

BENEFITS:

Medical, Dental, & Vision benefits

Accrued Vacation Time

401K Plan

Life & Disability Insurance

Extensive training and support

Employee vehicle purchase plans

Discounts on products and services

Qualifications

Requirements:

Preferred at least a minimum 1 year experience in a Service Advisory role

Positive attitude

High volume mentality

CSI focused

Required experience:

Service Advisor, Dealership, Automotive Knowledge: 1 year