District Asst. Resort Manager

OVERVIEW

District Assistant RV Resort Managers support the district by learning and assisting with the day to day operations at a Sun RV Resort which includes, management, office administration, marketing, and maintenance/grounds. They also serve as a day-to-day point of contact for guests and residents.

JOB DUTIES

Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.

Adheres to Suns Timekeeping Policy by reviewing, verifying accuracy, approving and submitting direct report(s) time recorded.

Partners with Team Relations on team member counseling and recommendation of termination when appropriate.

Conducts team member performance reviews and recommends compensation adjustments.

Ensures guests and residents receive the highest levels of service consistent with Suns Customer Service philosophy.

Ensures compliance with the federal, state and local agencies that regulate fair housing laws and resort operations.

Handles resident and guest complaints/inquiries in a timely & professional manner by communicating through a variety of means, and offers solutions consistent with guidelines established by Sun. Written correspondence to inquiries must be sent by the RVP.

Coordinates the timely distribution of rental increase and lease renewal notices (if applicable).

Coordinates with maintenance team to ensure vacant sites are prepared for home move-ins.

Ensures compliance of policies designed to increase team member safety. Completes and submits workers compensation accident reports and incident reports on a timely basis.

Consults District RV Resort Manager or RVP to determine the best course of action in the event a question or situation does not have an established guideline.

Handles and reports emergencies that may arise onsite, insuring adherence to standard operating procedures.

Ensures that overall resort appearance is well maintained and groomed to Suns curb appeal standards.

REQUIREMENTS

High School Diploma or GED (Required)

1 year experience in the property/resort management industry

Valid driver's license

6 months previous sales & leasing experience

6 months experience using Yardi and/or RMS

Demonstrated leadership abilities

Excellent verbal and written communication skills

Strong organizational and negotiation skills

Knowledge of basic accounting principles

Ability to thrive in a fast-paced environment

Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law

Basic computer proficiency including email, internet and Microsoft Office Suit

Flexibility to respond to resort needs during non-business hours

REWARDING BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family

Comprehensive Dental Plan

Vision Plan

Voluntary Health and Dependent Care Reimbursement Accounts

Life and Accidental Death and Dismemberment Insurance

Short and Long-Term Disability Coverage

401(k) Plan with Sun matching contribution

Get paid daily with DailyPay

Paid Parental Leave

Employee Assistance Program

Identity Theft Insurance

Legal Assistance Plan

Pet Insurance

Tuition Reimbursement program providing financial support to team members who further their formal education

Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation

Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more

Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty