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Program Supervisor of Direct Support Services (Adult Residential

Company:
QUICK CARE HOMES
Location:
Penn Hills, PA, 15235
Posted:
May 24, 2025
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Description:

Job Description

Program Supervisor

Effective communication with current Program Director/Program Specialist, HR Manager and all Managing parties on regulatory duties of the position. As all Owners and directors.

Responsible for supervising and overseeing of all HOUSE MANAGERS

and DSP.

Receiving and Reviewing all Weekly checklist from HOUSE MANAGERS

Responsible for onsite monitoring’s of individual homes for cleanliness, ETC (unannounced POP UPS)

Responsible for making sure all staff are in compliance with individual goals/ and information in the ISP are being followed and adhered to base on the Chapter 6400 Regulations

Monitoring staff for effectiveness and professionalism

Works with Program Specialist and HOUSE MANAGERS

to assures completion of consumer appointments in compliance to the Chapter 6400 Regulations which includes the following: (Medical (as needed), Physical (prior to admission then annually) Dental (upon admission then semi -annually), Vision (upon admission then annually) and Psych (every 3 months), consumer immunization record (upon entry and as necessary) and updates all consumers records in the provided system

Relay info to HOUSE MANAGERS and Direct care staff as needed.

Communicates with consumer’s family on a monthly basis to give updates, etc.

Work closely with Program Director and other management to schedule meetings and trainings for direct care staff for shifts and problems solve issues that arise.

Consistently organize Staff and consumer issues. I.e., time off requests, questions, changes in schedule and/or availability, concerns. (Only as emergency backup if necessary)

Utilize management system to monitor staff for on-time daily medication administrations in the EXTENDED REACH system and enters missed dosages in EIM as a reportable incident

Effectively and accurately communicate with Direct care staff, HOUSE MANAGERS

, clients/families, case managers, and office staff, managers and directors

Assume responsibilities when a HOUSE MANAGERS

member is absent for a period of time.

Attends ISP review meetings as necessary

Assures completion of task designated to HOUSE MANAGERS

on a monthly basis and issues disciplinary action as necessary.

Ensure all state and federal rules and regulations are strictly adhered to

On-call responsibilities as secondary backup to house leads

Mandated reporting and compliance with policy and Procedures of the Chapter 6400 regulations

Ensures and check to MARs are accurate and completed at the end of each month

Other projects/duties as assigned by administration

Responsible for maintaining the goals and reflecting the progress, regression in monthly and quarterlies]

Keeps track of consumers attendance of day programs/ employment

Creates Monthly Meal Menus

Frequently, visits the homes to get to know clients they serve

Attends all scheduled trainings

Participates in all agency Licensure Inspections including QA & I

Creates monthly activity schedules for Individuals

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Full-time

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