Housing Case Manager

Job Description

Primary Duties:

Housing Case Manager will work with LGBTQ+ clients in the Lion House Program to support them in eliminating barriers, acquiring necessary documentation and providing accountability for goals set by clients/residents. Housing Case Manager will attend all necessary meetings and complete the required documentation for services provided.

Responsibilities and Duties:

Provide housing case management services to all residents of the Lion House Program, using the strengths-based case management approach.

Maintain documentation of all services provided.

Work with interdisciplinary teams, when necessary, to provide the best services possible to Residents.

Connect Residents with supportive services and resources, providing a warm hand-off when possible.

Interact with Residents, Clients and other professionals in a respectful and professional manner.

Maintain appropriate boundaries with Residents and Clients.

Meet with clients at least weekly, phone/text/email in between meetings.

Attend all required meetings.

Work collaboratively with Our Spot KC and Lion House staff to provide Clients, Residents and community members with the best possible services and programs.

Complete necessary paperwork and documentation accurately and in a timely manner.

Other duties as assigned

Qualifications:

Must be fully vaccinated against COVID-19 by the first day of employment.

High School Diploma or equivalent.

Experience with operating systems (Windows or MacOS), Office suites (MS or G Suite), Presentation software (PowerPoint or similar), Social Media (Twitter, Facebook, Instagram, Etc.) and other case management software as needed.

Be driven, self starter, accountable, organized, and compassionate.

Ideal candidates will have experience in working with LGBTQ+ populations, have worked previously in social services and/or housing sectors.

Ability to provide direct services to clients, de-escalation, and conflict resolution skills.

Must have a valid driver's license and reliable access to transportation.

Ability to work with a variety of personalities.

Benefits:

Dental insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Professional development assistance

Vision insurance

Schedule:

8 hour shift

Day shift

License/Certification:

Driver's License (Required)

Work Location: In person

Full-time