Warehouse Operations Manager

Job Description

The Operations Manager at iJility Site is responsible for overseeing and optimizing the flow of goods through the facility, ensuring efficient and accurate processing of inbound, quality, and outbound operations. This role is critical in maintaining high standards of operational efficiency, inventory accuracy, and customer satisfaction. Days/Hours - Friday – Sunday 6am – 6:30pm

Key Responsibilities:

Inbound Operations Oversight

Manage the receipt, inspection, and sorting of inbound shipments to ensure that all goods are processed quickly and accurately.

Monitor and analyze inbound workflows, identifying bottlenecks and implementing solutions to improve efficiency.

Quality Control

Establish and maintain quality standards for all inbound and outbound products, ensuring compliance with established quality guidelines.

Oversee the quality assurance team, ensuring that all goods are inspected and meet specified quality criteria before being processed further.

Develop and implement quality control procedures and training programs for staff to ensure consistent adherence to standards.

Outbound Operations Management

Lead the outbound team in the accurate and timely processing, packing, and shipping of orders.

Ensure that all outbound operations meet customer delivery expectations and ijility’s performance metrics.

Manage the coordination between different departments to ensure smooth and efficient outbound processes, minimizing delays and errors.

Team Leadership

Supervise and develop a team of supervisors and frontline associates, providing coaching, mentoring, and performance feedback.

Foster a positive and collaborative work environment, encouraging teamwork and continuous improvement.

Ensure all staff are adequately trained and understand their roles and responsibilities within the deconsolidation process.

Operational Efficiency

Analyze operational data to identify areas for improvement and implement strategies to enhance productivity and efficiency across all departments.

Drive continuous improvement initiatives, focusing on reducing costs, improving service levels, and maximizing throughput.

Monitor and manage key performance indicators (KPIs) to ensure alignment with company goals and objectives.

Safety and Compliance

Ensure that all operations comply with safety regulations and company policies, promoting a culture of safety within the facility.

Conduct regular safety audits and training sessions to maintain a safe working environment for all employees.

Reporting and Communication

Prepare and present regular reports on operational performance, including inbound, quality, and outbound metrics, to senior management.

Maintain clear and open communication with all stakeholders, including cross-functional teams, to ensure alignment and coordination.

Qualifications:

Education

Bachelor’s degree in logistics, supply chain management, business administration, or a related field is preferred.

Experience

5+ years of experience in operations management, preferably in a warehouse or distribution center environment.

Proven experience in managing inbound, quality control, and outbound operations.

Skills

Strong leadership and team management skills, with a focus on developing and motivating employees.

Excellent analytical and problem-solving abilities, with a keen eye for operational details.

Proficiency in warehouse management systems (WMS), data analysis tools, and Microsoft Office Suite.

Strong communication skills, both verbal and written, with the ability to present information clearly and concisely.

Attributes

Ability to work under pressure and meet tight deadlines in a fast-paced environment.

Proactive, with a strong sense of responsibility and commitment to achieving operational excellence.

Flexibility to adapt to changing priorities and work schedules as required.

Working Conditions

The role involves working in a warehouse environment with regular exposure to varying temperatures.

Standing, walking, and moving heavy items may be required.

The position may require working during off-peak hours, including nights and weekends, especially during peak seasons.

Benefits

Competitive salary and performance-based bonuses

Health, dental, and vision insurance

Paid time off and holiday pay

- Opportunities for career advancement within iJility

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Schedule:

12 hour shift

Weekends only

Language:

English and Spanish (Preferred)

Work Location: In personCompany Description

iJility is a strategic workforce provider that has an operations and engineering backbone. We recruit, screen, and place employees in Full-time positions within our client sites, while managing their daily activities. We are focused on quality, increased productivity and cost savings for our clients. iJility's programs offer our employees greater earning potential, healthy & safe work environments and training for unlimited growth potential.

*iJility Is An Equal Opportunity Employer

Full-time