Learning and Development Manager

St. James Place is committed to having a workplace culture where people love to come to work, feel appreciated, continue to grow and find meaning in their work. Are you looking for an opportunity that allows you to contribute your talent and passion while providing Joyful Service? St. James Place is the right opportunity for you.

Schedule: Monday - Friday, 8:00am - 4:30pm

Learning and Development Manager

The Learning and Development Manager creates, implements, and evaluates training programs to enhance team member skills and knowledge, aligning with organizational goals. This position collaborates within the organization to assess learning needs, create tailored learning experiences, and deliver high-quality training. The Learning and Development Manager fosters a culture of continuous learning for our team members that results in a positive customer service experience for our residents.

Qualifications:

5-7 years of experience in learning design and development, talent development, and leadership facilitation

Bachelor's degree in Human Resources, Organizational Development, or Talent Development, Training or related field

Familiarity with e-learning platforms

Highly proficient computer skills (Microsoft Word, Excel, Outlook, PowerPoint)

ATD Certification preferred Competencies:

Highly motivated, energetic and compassionate

Strong organizational and time management skills

Ability to work independently or with minimal supervision

Ability to be flexible and to adapt to changing needs of the organization

Strong human relations and interpersonal skills

Strong leadership and communication skills

Training and instructional design expertise

Ability to effectively present information to internal clients.

Reliable work ethic; good attendance and punctuality

Ability to read and write in the English language Work Hours:

May require working long hours or hours outside of the normal work week.

Participation in the independent living on-call rotation

MAY BE DESIGNATED ESSENTIAL PERSONNEL IN THE EVENT OF EMERGENCY SITUATIONS, INCLUDING HURRICANES, EVACUATION, FIRE, FLOOD, ETC., AND BE REQUIRED TO REMAIN ON CAMPUS FOR THE DURATION OF THE EMERGENCY. Essential Functions:

Develops and supports an effective on-boarding training process for all new employees

Company-wide portion to include knowledge, skills and attitude and delivered in a manner that promotes excitement and enthusiasm to work at SJP

Develop and implement appropriate timelines for employee training and success measurement

Work with each department to create their own effective training programs

Establish an ongoing system to measure the effectiveness of the program; continuously improving

Responsible for the maintenance of the training classrooms

Develop and deliver high quality training for all departments and positions

Conducts thorough needs assessments to identify organization and individual learning needs

Designs, develops, and implements engaging and effective learning programs, utilizing various methods and technologies

Facilitates training sessions, workshops, and other learning activities, ensuring a positive and impactful learning experience

Track and evaluate the effectiveness of learning programs, providing feedback and making adjustments to improve outcomes

Locates and develops needed training resources and materials; manages the production of consumable training materials (handouts, sign-in sheets, etc.)

Organizational development

Responsible for facilitating and implementing programs and processes to increase efficiency and strengthen team member knowledge, skills, and abilities

Partner with SJP leadership to diagnose needs, strengths, and areas for improvement to increase opportunities to achieve goals.

Analyze organizational structures, cultures, performance, processes, talent management and leadership development to identify areas for improvement and recommend strategies for change.

Collaborate with stakeholders to understand and optimize complex organizational workflows for business impact

Assists Compliance Director with the management of the healthcare compliance training utilizing the Relias Learning System

Ensures that training is consistent with the crosswalks and is up to date and in adherence to applicable law, policy, and guidelines

Educates management and team members on the use of the Relias system

Provides technical assistance and guidance to staff in completion of their on-line training

Monitors the timely completion of required training assignments (new hire orientation, annual training, policy compliance) and required license and certification renewals; keeps Directors and Managers abreast of concerns related to compliance Leadership:

Serves as a mentor to staff, encouraging their growth and success

Attends and participates in various departmental and management meetings as required

Participates in continuing education opportunities for personal growth and professional development

Participates in corporate outreach committees, resident events, and staff events

Maintains memberships in outside organizations for networking and educational opportunities

Physical Requirements: Ability to assist with resident mobility and transfers. Required extended standing and or walking. Frequent bending and stooping.

Full-time Benefits:

Dental Insurance

Health Insurance

Life Insurance

Vision Insurance

Voluntary Insurances Option

Short-term Disability Insurance

Vacation/Sick/Holidays

EEO Statement: St. James Place is an Equal Opportunity Employer and will recruit, hire, promote, and train for all jobs without regard to race, color, religion, sex, origin, age, disability, or Veteran status.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.